**Senior Operations Manager
hace 11 horas
**Job Summary**
Amazon is seeking a highly experienced and skilled Senior Operations Manager to lead our Fulfillment Center operations. As a key member of our leadership team, you will be responsible for driving business objectives, managing a team of Operations and Area Managers, and ensuring the overall safety, quality, and performance of our operations.
**Key Responsibilities**
- Develop and implement quality initiatives, process change initiatives, and Lean initiatives to drive business results and improve operational efficiency.
- Lead a team of Operations and Area Managers, providing coaching, mentoring, and performance management to ensure objectives are met.
- Build and maintain positive employee relations, fostering a culture of safety, quality, and customer satisfaction.
- Collaborate with cross-functional teams, including HR, Finance, Facilities, Safety, and IT, to drive business outcomes and support projects and initiatives.
- Develop and implement strategies to improve operational performance, including process improvements, cost reduction initiatives, and quality enhancements.
**Requirements**
- Bachelor's Degree or 2+ years of experience in a manufacturing, production, or distribution environment.
- 7+ years of direct management experience, including a salaried workforce, in a manufacturing, production, or distribution environment.
- Prior experience with performance metrics, process improvement, and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.
**Preferred Qualifications**
- Degree in Engineering, Operations, or related field and MBA preferred.
- Experience with a contingent workforce during peak seasons.
- Ability to handle changing priorities and use good judgment in stressful situations.
- Interest in long-term career development through assignments in multiple Fulfillment Centers across the nation.
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