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Consumer Experience Strategist – Innovation Leader
hace 1 mes
Western Digital is seeking a highly skilled and experienced Principal User Researcher to play a pivotal role in shaping the user experience of our products and services. This key member of our User Experience Research team will drive world-class consumer research initiatives, enabling cross-functional teams to make informed decisions that define the future of Western Digital products.
About Us
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what was once impossible possible. We are a company of problem solvers, committed to providing equal opportunities to all applicants and employees. Our non-discrimination policy applies to all aspects of employment, and we comply with the laws and regulations set forth in the poster.
Job Description
The ideal candidate will excel in all facets of survey methodology, adept at crafting and executing research initiatives to deepen our understanding of consumer behaviors and preferences. This role demands extensive experience in conducting end-to-end user research, from study design and recruitment to moderation, analysis, and delivery. Key responsibilities include leading end-to-end user research activities, managing multiple concurrent research projects, collaborating closely with internal teams, and utilizing analytical tools such as Excel, Python, R, SQL, SPSS, and statistical modeling to distill insights from quantitative user research.
Requirements
To be successful in this role, you must have a BA/BS degree with 3+ years of relevant experience in qualitative and quantitative user research. Proven track record of successfully leading end-to-end research activities in a fast-paced environment is required. In-depth knowledge of various survey tools and methodologies, demonstrated ability to effectively manage concurrent research projects, and strong sense of ownership and capability to drive projects to completion with minimal guidance or supervision are also essential. Exceptional communication and presentation skills, along with excellent strategic thinking, decision-making, and problem-solving abilities, are necessary for success in this position.
Estimated Salary Range: $120,000 - $160,000 per year
