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Cloud Operations Manager, AWS Managed Services

hace 1 mes

Xico, México Amazon A tiempo completo

About the Role

As a Cloud Operations Manager for AWS Managed Services, you will be responsible for providing leadership and management needs to our operations engineers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices and ensure customers are delivered bar-raising service.

Key Responsibilities

  • Define and execute business priorities, including strategic goals for the team and planning/documenting key projects and initiatives.
  • Performance and career management for the team, including mentorship and career advancement opportunities.
  • Operational excellence across the site and globe, including identifying and owning local and global initiatives to optimize our highly customer-focused operational teams.

Requirements

  • 5+ years of team management experience, with a technical background and working knowledge of protocols (HTTP, DNS, and TCP/IP) and cloud service offerings (AWS, Azure, etc.).
  • Able to communicate effectively in English, within technical and business settings.
  • PREFERRED QUALIFICATIONS: MBA in an engineering or IT-related discipline or equivalent experience, experience as a systems administrator or software development engineer, and experience with Web services, systems administration (Linux and/or Windows), Networking, Java, Perl, Ruby, and Python.

About Amazon

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.