Sales Lead Jr

hace 2 semanas


Xico, México American Eagle Outfitters Inc. A tiempo completo

Position Overview

The Sales Leader supports the store management team by effectively performing the responsibilities of a Leader on Duty (LOD), creating a selling culture, and enhancing the customer's experience while achieving store sales goals.

In the absence of a management member, the Sales Leader is responsible for the daily operation of the store, maintaining company brand standards, and adhering to all company policies and procedures.

The Sales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions to create a positive Customer First experience.

Key Responsibilities

  • Lead role in training, developing, and coaching the associate team to create a Customer First culture.
  • Partner with the Store Management team in executing the store business plan to drive KPI results and maximize business opportunities.
  • Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching.
  • Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs.
  • Maintain company brand standards, execute strategic merchandising, and ensure shipment processing and flow to the floor.

Requirements

  • Minimum High School education or equivalent.
  • Minimum 1 – 2 years retail experience or equivalent education.
  • Team leader experience preferred.
  • Ability to receive feedback and take action when appropriate.
  • Demonstrated business acumen and ability to communicate effectively.

Authored to perform key responsibilities

In the absence of a management member, the Sales Leader is authorized to open and close the store Monday through Friday, complete cash refunds, employee purchases, and cash pay-outs, receive merchandise shipments, and complete markdowns on sale and damaged goods.

Languages: English


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