UX Researcher
hace 1 semana
About the Team
The Experience Research team at ZMEX Zillow Mexico, S. de R.L. de C.V. is a multidisciplinary group of researchers, designers, and product managers working together to create innovative and user-centered experiences for Zillow customers.
We're a tight-knit team that values collaboration, creativity, and a passion for solving real-world problems. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
About the Role
We're seeking a skilled UX researcher to join our team and drive research and design strategy to craft outstanding customer experiences. As a UX researcher on our Mover Experience UX research team, you'll be responsible for providing significant customer insights and working with designers to evaluate experience outcomes.
Key Responsibilities
- Apply appropriate research methods to evaluate customer experiences and identify opportunities to improve Zillow's customer experiences
- Synthesize and frame customer needs to guide product strategy and innovation
- Advocate for customer needs throughout the design process and ensure they align with business initiatives
- Lead research activities such as user interviews, contextual inquiry, surveys, diary studies, co-design sessions, concept evaluation, and usability testing
- Present research insights and regularly engage with designers, product managers, data scientists, engineers, and other researchers
Requirements
- 2+ years of experience in UX research or a similar role conducting primary research in an applied setting
- Experience moderating remote/virtual qualitative research with research participants
- Expertise in survey design and descriptive and inferential statistics
- Familiarity with data analysis using R or Python and SQL
Preferred Qualifications
- Proficient with data analysis using R, Python, or similar, and experience with SQL
About ZMEX Zillow Mexico, S. de R.L. de C.V.
We're a company that values innovation, collaboration, and a passion for solving real-world problems. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' growth and well-being.
Get to Know Us
ZMEX Zillow Mexico, S. de R.L. de C.V. is reimagining real estate to make it easier to unlock life's next chapter. We're a leader in the real estate industry, and our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
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