Empleos actuales relacionados con Customer Service Director - Xico, México - Case Consultores
-
Customer Service Director
hace 2 semanas
Xico, México Case Consultores A tiempo completo**Customer Service Manager Role**At Case Consultores, we are seeking a skilled Customer Service Manager to lead our customer service operations in Mexico and North Latin America. This position requires a strong analytical mindset, excellent communication skills, and the ability to drive results.**Key Responsibilities:**• Contribute customer service...
-
Customer Service Director
hace 1 semana
Xico, México Metri A tiempo completo**Job Overview**Metri, a leading company in cosmetic packaging, is seeking a highly skilled Customer Service Manager to join its team. The ideal candidate will be responsible for ensuring a high level of service in the supply chain and customer service, supporting sales teams in communicating with customers regarding orders, and contributing to the growth of...
-
Representante de Servicio al Cliente Bilingüe Home Office
hace 2 semanas
Xico, México Customer Service Is A tiempo completo**Vacante en Customer Service IS: Agente de Servicio al Cliente Bilingüe (Home Office)****Resumen del Puesto:** Buscamos un agente de servicio al cliente bilingüe para unirse a nuestro equipo en Customer Service IS. Como agente de servicio al cliente bilingüe, serás la conexión vital entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...
-
Senior IT Service Management Director
hace 3 semanas
Xico, México Novartis A tiempo completo**Job Summary**:Novartis is seeking a highly skilled IT Service Management Director to lead the company's IT service operations and quality management. The ideal candidate will have a strong background in ITIL processes and service operations, with experience in managing a team and driving continuous service improvement.**Key Responsibilities**: Govern the...
-
Customer Service Representative
hace 3 semanas
Xico, México Glidewell Mexico City A tiempo completoJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Glidewell Mexico City. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...
-
Customer Service Operations Director for LATAM
hace 7 días
Xico, México Netflix A tiempo completoAbout the RoleWe are seeking a seasoned Director of Customer Service and Operations to lead our LATAM customer service operations and team. As a senior leader, you will be responsible for overseeing our existing partner operations across Mexico, Peru, and Brazil, and will help shape the future support structure.Key Responsibilities:Oversee current outsourced...
-
Customer Service Representative
hace 3 semanas
Xico, México Farfetch A tiempo completoWe're seeking a Customer Service Representative to join our team at Farfetch. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They...
-
Customer Service Representative
hace 3 semanas
Xico, México Forwarder A tiempo completoJob Title: Customer Service ParaCompany: ForwarderLocation: Miguel Hidalgo CdMxJob Type: Full-timeJob Description:Job Summary:We are seeking a highly motivated and organized Customer Service Para to join our team at Forwarder. As a Customer Service Para, you will be responsible for providing exceptional customer service to our clients, responding to their...
-
Customer Service Representative
hace 3 semanas
Xico, México Farfetch A tiempo completoCustomer Service AdvisorAt Farfetch, we're passionate about delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in ensuring our customers receive the highest levels of service across all communication channels.Key Responsibilities:Respond to customer inquiries via chat, email, and telephoneProvide product and...
-
Customer Service Representative
hace 3 semanas
Xico, México Aig A tiempo completo**Job Summary**:We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring the satisfaction of our producers by providing timely and effective solutions to their service requests.**Key Responsibilities**: Respond to and resolve customer...
-
Customer Service Specialist
hace 3 semanas
Xico, México Diageo A tiempo completoJob Title: Customer Service AnalytsJob Summary: We are seeking a highly skilled Customer Service Analyts to join our team at Diageo. As a key member of our service delivery team, you will be responsible for analyzing customer service data to identify trends and areas for improvement.Key Responsibilities:Analyze customer service data to identify trends and...
-
Customer Service Representative
hace 2 semanas
Xico, México Farfetch A tiempo completoAt Farfetch, we're passionate about delivering exceptional customer experiences. We're seeking a Customer Service Advisor to join our team and help us achieve this goal.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They will be fluent in English and proficient in the use of IT systems,...
-
Customer Service Supervisor
hace 7 días
Xico, México Avantor A tiempo completoJob Title: Customer Service Supervisor About the Role:Avantor is seeking a dedicated and experienced Customer Care Supervisor to provide supervision and technical assistance to the customer service team. The ideal candidate will be responsible for ensuring customer complaints are resolved in a professional manner, determining work procedures, and monitoring...
-
Customer Service Representative
hace 3 semanas
Xico, México American International Group A tiempo completoCustomer Service Coordinator (Bilingual)At American International Group, we're seeking a highly skilled Customer Service Coordinator to join our team in Mexico City. As a key member of our customer support team, you'll play a vital role in ensuring our clients receive exceptional service when traveling abroad.Key Responsibilities:Provide top-notch customer...
-
IT Service Management Director
hace 2 semanas
Xico, México Novartis A tiempo completo**Job Summary**:Novartis is seeking an IT Service Management Director to lead the holistic management of IT services, including ITIL processes, service operations, and operational quality management. The ideal candidate will have strong leadership skills and experience in managing IT services, with a focus on continual service improvement and supplier...
-
Customer Service Representative
hace 2 semanas
Xico, México Webhelp A tiempo completoJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Customer Service Representative
hace 3 semanas
Xico, México American International Group A tiempo completoLAR Customer Service CoordinatorWe are seeking a highly skilled and multilingual Customer Service Coordinator to join our team at American International Group. As a key member of our customer service team, you will play a critical role in ensuring our clients receive exceptional support and service.Key Responsibilities:Provide superior customer service to...
-
Customer Service Representative
hace 2 semanas
Xico, México Citi A tiempo completoThe Customer Service Analyst 2 role at Citi involves providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this position is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**Act as a single point of contact for internal partners and...
-
Customer Service Representative
hace 3 semanas
Xico, México Fedex Express Lac A tiempo completoJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx Express Lac. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer...
-
Customer Service Specialist
hace 2 semanas
Xico, México Citi A tiempo completoThe Customer Service Specialist at Citi is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:** Serve as a single point of...
Customer Service Director
hace 2 meses
Job Summary
Case Consultores is seeking a highly skilled and experienced Customer Service Director to lead our customer service operations in Mexico and North Latin America. As a key member of our team, you will be responsible for ensuring optimal customer satisfaction through meticulous data analysis, process evaluation, and staff management.
Key Responsibilities:
- Contribute customer service insights and recommendations to strategic plans and reviews.
- Develop and execute action plans to meet customer service objectives.
- Establish and uphold production, productivity, quality, and customer service standards.
- Resolve customer issues promptly and effectively while overseeing staff activities.
- Provide technical assistance and guidance to optimize customer operational performance.
- Develop and manage processes for efficient customer order management, ensuring timely deliveries.
Requirements:
- Bachelor's degree in Business Administration, Business, Engineering, Commerce, or a similar field.
- Advanced proficiency in spoken and written English.
- Strong communication skills with customers.
- Mandatory experience in the automotive industry.
- Proficiency in utilizing Ford, GM, and Stellantis portals.
- Knowledge of harness manufacturing processes.
- Extensive experience in a similar managerial position.
- Skills: Proven results in strong analysis and problem solving, financial acumen, working under pressure, planning and organization, and presentations to stakeholders.
- Availability for travel; possession of a valid passport and visa preferred.
Preferred Qualifications:
- Master's degree in Business Administration, Business, Engineering, Commerce, or a similar field.
- Advanced certification in customer service or a related field.
What We Offer:
- Competitive salary: $85,000.00 per month.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
