Application Operations Monitoring Specialist

hace 5 días


Ciudad de México, Ciudad de México CMAS Adquirente, S. de R.L. de C.V. A tiempo completo
About the Role

At CMAS Adquirente, S. de R.L. de C.V., we're driven by our passion for delivering best-in-class payment technology and software solutions. As an Application Operations Monitoring Specialist, you'll play a critical role in ensuring the smooth operation of our Merchant Accounting System (MAS) and related applications.

Key Responsibilities
  • Participate in business enhancements on the MAS, back-end processing, and ancillary systems to drive process improvements and efficiency gains.
  • Manage team releases, coordinate with internal customers on platform operations, and provide second-level support for Global internal teams related to the MAS, back-end processing, and ancillary systems.
  • Assist in the creation and maintenance of Merchant Accounting Operations procedures and processes, ensuring compliance with industry standards and company policies.
  • Work on assignments requiring considerable initiative, understanding the implications of work and making recommendations for solutions.
  • Be available to provide 24/7 on-call support for the MAS, ensuring minimal downtime and maximum system availability.
Requirements
  • Bachelor's Degree or relevant experience in place of education.
  • Minimum three years of Relevant Experience in the Information Technology Field and/or Bankcard Industry.
  • Able to work days, Mon-Fri, 8 AM to 5 PM, and be available for 24/7 On-Call production support.
  • Google Suite experience and Merchant Accounting System (MAS) knowledge are highly desirable.
Preferred Qualifications
  • Demonstrated ability working in a high volume, high availability environment.

We're looking for a skilled and motivated individual to join our dynamic team. If you're passionate about delivering exceptional results and have a strong background in application operations and support, we encourage you to apply.



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