Credit Loan Recovery Specialist

hace 4 días


Guadalajara, Jalisco, México Intugo A tiempo completo
Job Summary

We are seeking a skilled Credit Loan Recovery Specialist to join our team at Intugo. In this role, you will be responsible for managing repossessed loans and ensuring that customers who are past due on their payments receive suitable arrangements.

Key Responsibilities:
  • Review repossession fee approvals and make outbound calls to repossessed accounts
  • Receive inbound redemption calls and provide exceptional customer service
  • Maintain required standards set by the department and adhere to company policies and procedures
Requirements:
  • Two years experience in customer service or related field
  • Excellent customer service skills and communication skills
  • Proficient with Microsoft Office (Excel, PowerPoint, etc.)
  • High school diploma or equivalent
  • Bilingual English/Spanish is a must
Compensation and Benefits:

The estimated salary for this position is $252,000 per year, based on a monthly salary of $21,000. This role is based in-person at our office location. We offer a competitive compensation package and excellent benefits to our employees.



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