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Customer Service Representative

hace 1 mes


Ciudad Apodaca, Nuevo León, México Motion A tiempo completo

**Job Summary:**

Motion Industries (Mot) seeks a skilled Customer Service Representative to accurately fulfill customer orders and manage incoming customer calls. This role requires strong communication skills, reliability, and attention to detail.

**Key Responsibilities:**

Respond to customer inquiries, provide quotes, and handle order entry.

Negotiate sales and purchase prices to maximize profit.

Build customer relationships to drive repeat business.

Source products from branch inventory, distribution centers, or suppliers.

Determine cost-effective shipping methods for customer orders.

Partner with Account Representatives to ensure customer satisfaction.

Expedite backorders and handle customer returns.

**Requirements:**

Typically requires a high school diploma or GED and zero to three years of related experience.

**Preferred Qualifications:**

Product knowledge and strong communication skills.

**Benefits:**

Motion Industries offers an excellent benefits package, including healthcare coverage, 401(k), tuition reimbursement, and more.

**Equal Employment Opportunity:**

Motion Industries is an equal opportunity employer and welcomes applications from diverse candidates.