Customer Success Associate

hace 2 semanas


León de los Aldama, Guanajuato, México Matrixcare A tiempo completo

About the Role

As a Customer Success Associate at Matrixcare, you will play a vital role in driving sales growth and customer satisfaction. This position requires a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities

Execute account strategies by planning and positioning ResMed products and solutions to attain sales objectives and quota. Develop a deep understanding of customers' businesses to identify needs and selling opportunities. Enhance customer relationships through virtual visits, product demos, educational programs, and problem resolution.

Qualifications & Experience

We are seeking a team player with a strong work ethic and a can-do attitude. Excellence in all forms of virtual communication, including product presentations and media via webinars and video conferencing, is essential. Proven experience working in collaborative environments to achieve individual and team goals is required.

Requirements

A minimum of 1 year of relevant business experience in B2B sales support, preferably in the medical device industry. A Bachelor's degree in a business discipline or equivalent experience is required.

What We Offer

Our competitive salary is $65,000 - $85,000 per annum, depending on experience. As a valued member of our team, you will enjoy benefits such as health insurance, retirement plans, and paid time off. If you are a motivated self-starter with leadership qualities and a passion for building strong customer relationships, we encourage you to apply.



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