Manufacturing Support Specialist
hace 1 mes
**About Us**
Epicor Software Corporation is a global technology leader dedicated to helping businesses drive growth for over 45 years. Our innovative software simplifies and automates everyday processes, enabling customers to boost efficiency and productivity. We have a talented team of nearly 4,000 employees worldwide who are passionate about building exceptional products and solutions through teamwork, innovation, and integrity.
**Job Overview**
We are seeking a skilled Manufacturing Support Specialist to join our team. In this role, you will be responsible for providing professional support to clients, ensuring timely resolution of issues, and maintaining high service quality levels.
**Key Responsibilities**
- Respond to client calls in a professional manner, providing effective solutions and advice
- Collaborate with clients to perform complex testing, support, and troubleshooting technical functions remotely.
- Ensure all issues are handled promptly and efficiently
- Review outstanding issues, keeping clients informed of progress
- Attend relevant Epicor product training courses to stay up-to-date with our internal certification scheme
**Requirements**
To succeed in this role, you will need:
- Fluency in English (written and spoken)
- A degree in Manufacturing-related fields (Industrial Engineering, Mechanical Engineering)
- Demonstrated expertise in meeting business needs with technology solutions
- ERP knowledge highly advantageous
- Minimum of three years related experience (preferred but not essential)
- Customer service experience valued
**Preferred Skills**
- Manufacturing / Technical Skills
- Exposure to production environment, understands manufacturing concepts, terminology, processes, procedures, and operation valued
- Knowledge/exposure to computerized Manufacturing Planning and Control (MPC) preferred
- Excellent verbal communication skills
- Service-oriented with ability to prioritize tasks in a stressful environment
- Strong skills for analysis, troubleshooting, and problem-solving
- Ability to work independently with minimal supervision
- Willingness to learn and explore new technologies
**Why This Role?**
In this position, you will develop valuable skills that can be applied across various areas of the business. You will have opportunities to grow professionally and advance your career in any direction you choose.
**Salary & Benefits**
Expected salary: $28,000 - $32,000 per month
- Full-time employment
- Comprehensive benefits package, including medical insurance, dental insurance, life insurance, and additional paid time off
- Referral program
- Relocation assistance to Monterrey, NL (required)
-
Manufacturing Support Specialist
hace 2 meses
Monterrey, Nuevo León, México Epicor A tiempo completoAbout the Role:We are seeking a highly skilled Manufacturing Support Specialist to join our team. As a key member of our support team, you will be responsible for handling client calls, offering effective solutions and advice.Responsibilities:Engage with clients to perform remote testing, support, and troubleshoot technical issues.- Maintain and adhere to...
-
Manufacturing Equipment Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we strive to push boundaries and drive excellence. Our comprehensive engineering, manufacturing, and supply chain solutions empower top brands worldwide.Job SummaryWe are seeking a skilled Manufacturing Equipment Support Specialist to provide critical support to our workcells within the facility. This role involves maintenance and repair of...
-
Manufacturing Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Epicor A tiempo completoAbout Us:Epicor Software Corporation is a technology leader dedicated to helping businesses drive growth. Our modern, industry-specific software simplifies and automates everyday processes, boosting efficiency and productivity.About the Role :We're looking for an experienced Manufacturing Support Analyst to join our team. As a key member of our support team,...
-
Manufacturing Operations Specialist
hace 3 semanas
Monterrey, Nuevo León, México Polaris Inc. A tiempo completoPolaris Inc. is a leading innovator in the powersports industry, driven by a passion for creating products and experiences that empower people to explore the outdoors.We are seeking a highly skilled Manufacturing Operations Specialist to join our team at our Mexico operations facility. This role will play a key part in ensuring the smooth operation of our...
-
Manufacturing Equipment Specialist IV
hace 2 meses
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoJabil Circuit is a global leader in technology solutions, offering comprehensive engineering, manufacturing, and supply chain services. With over 50 years of experience across various industries and a vast network of over 100 sites worldwide, we combine global reach with local expertise to deliver scalable and customized solutions.**Our Commitment to...
-
Manufacturing Equipment Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoJabil is a trusted partner for top brands, offering comprehensive engineering, manufacturing, and supply chain solutions.**Job Summary**As a key member of our team, you will provide equipment and process support to workcells, maintaining and repairing manufacturing equipment to ensure efficient operations.**Key Responsibilities**Perform preventive...
-
Hardware Manufacturing Specialist
hace 3 semanas
Monterrey, Nuevo León, México Fictiv A tiempo completoAbout the RoleWe're seeking a skilled Hardware Manufacturing Specialist to support and drive improvement to our critical manufacturing functions.This role will be responsible for working at the interface between our builders and manufacturing partners, creating the world's premier platform for hardware manufacturing.The successful candidate will have a...
-
Manufacturing Process Specialist
hace 2 meses
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we're driven by a passion to make anything possible and everything better. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, we combine global reach with local expertise to deliver scalable and customized solutions.**Job Overview**This Manufacturing Process Specialist role plays a critical part in...
-
Commercial Sales Support Specialist
hace 2 meses
Monterrey, Nuevo León, México Hexagon Manufacturing Intelligence A tiempo completo**Job Overview**Hexagon Manufacturing Intelligence is seeking a highly skilled Sales Administration Manager for North America to join our team in Monterrey, Mexico. As a key member of our sales organization, you will be responsible for providing exceptional support to our customers across the continent.**Estimated Salary:** $55,000 - $65,000 per year,...
-
Manufacturing Equipment Specialist
hace 6 días
Monterrey, Nuevo León, México Jabil Malaysia A tiempo completo**About Us**Jabil Malaysia, a trusted partner for top brands, offers comprehensive engineering, manufacturing, and supply chain solutions.We strive to make anything possible and everything better. With over 50 years of experience across industries and a vast network of sites worldwide, we combine global reach with local expertise to deliver scalable and...
-
Manufacturing Support Coordinator
hace 2 meses
Monterrey, Nuevo León, México Epicor A tiempo completoEpicor Software is a leading technology company dedicated to helping businesses thrive. With over 45 years of experience, we've established ourselves as a trusted partner for organizations seeking to streamline their operations and boost efficiency.As a Manufacturing Support Specialist at Epicor, you'll play a vital role in delivering exceptional service to...
-
Test Manufacturing Specialist
hace 2 meses
Monterrey, Nuevo León, México Celestica A tiempo completoAbout the RoleWe are seeking a highly skilled Test Manufacturing Specialist to join our team at Celestica. As a key member of our Engineering department, you will be responsible for accepting, transferring, installing, improving, and maintaining automatic test equipment and test programs used for product testing and design verification.
-
Application Support Specialist
hace 2 meses
Monterrey, Nuevo León, México Epicor A tiempo completoJob SummaryAs an Application Support Specialist at Epicor, you will play a vital role in providing exceptional customer support and technical expertise to clients through remote testing, troubleshooting, and training.
-
Monterrey, Nuevo León, México Polaris Inc. A tiempo completoAbout the RoleWe are seeking an experienced IT Infrastructure Deployment and Support Specialist to join our team at Polaris Inc. The ideal candidate will have a strong background in deploying and supporting systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.Job SummaryThe IT...
-
Manufacturing Quality Specialist
hace 2 meses
Monterrey, Nuevo León, México Jabil Circuit A tiempo completoAt Jabil, we strive to make Anything Possible and Everything Better. We are proud to be a trusted partner for top brands worldwide, offering comprehensive engineering, manufacturing, and supply chain solutions.**Overview**We're seeking a skilled Manufacturing Quality Specialist to join our team. In this role, you will represent the quality function of...
-
Manufacturing Process Optimization Specialist
hace 3 semanas
Monterrey, Nuevo León, México Sequoia Connect A tiempo completo**Company Overview**We are a leading provider of innovative technology solutions, enabling enterprises to rise and succeed in the connected world.With a global presence across 90 countries and a workforce of 163,000+ professionals, we help Fortune 500 companies leverage next-generation technologies like 5G, Blockchain, Metaverse, Quantum Computing,...
-
Manufacturing Process Engineer
hace 2 meses
Monterrey, Nuevo León, México Amt - The Association For Manufacturing Technology A tiempo completoJob DescriptionWe are seeking a highly skilled Manufacturing Process Engineer to join our team at Amt - The Association For Manufacturing Technology. This full-time position is responsible for providing technical support and solutions to our customers, ensuring the successful implementation of our products in various manufacturing environments.Key...
-
Manufacturing Process Improvement Specialist
hace 2 semanas
Monterrey, Nuevo León, México Polaris Inc. A tiempo completoJob SummaryWe are seeking an experienced Manufacturing Process Improvement Specialist to join our team at Polaris Inc. The ideal candidate will have a strong background in manufacturing and a proven track record of implementing process improvements that drive cost savings and efficiency gains.About the RoleThis is a challenging and rewarding role that...
-
Senior Industrial Manufacturing Specialist
hace 3 semanas
Monterrey, Nuevo León, México Cognizant A tiempo completoAt Cognizant, we are seeking an exceptional Senior Industrial Manufacturing Specialist to support one of our esteemed clients in their Oracle EBS endeavors. This role presents a unique opportunity for an experienced professional to leverage their skills in Supply Chain Management and manufacturing domain expertise.About UsWe are a leading provider of IT...
-
Manufacturing Process Optimization Specialist
hace 3 semanas
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoOverviewSequoia Connect represents the connected world, offering innovative and customer-centric information technology experiences. As a USD 6 billion company with 163,000+ professionals across 90 countries, they help 1279 global customers, including Fortune 500 companies.About the RoleWe are seeking a Manufacturing Process Optimization Specialist to join...