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Cloud Transformation Specialist
hace 2 meses
We are seeking a highly skilled Technical Account Manager Associate II to join our team at Google. As a key member of our Cloud Consulting team, you will play a critical role in helping customers successfully adopt Google Cloud products.
Key Responsibilities:
- Accelerate customer adoption of Google Cloud by leading the implementation journey and providing technical guidance.
- Advocate for customer needs to overcome adoption blockers and drive new feature development.
- Develop relationships with stakeholders to understand customer business needs and develop strategic roadmaps.
- Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.
- Ability to communicate in Spanish and English fluently.
Preferred Qualifications:
- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
About Google:
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
