Order Fulfillment Coordinator

hace 2 semanas


Xico, México Samsara A tiempo completo
Unlock Your Potential in Operations

We are seeking a highly motivated Operations Specialist to join our team at Samsara. This is an exciting opportunity to make a real impact on the industries that power our global economy.

As an Operations Specialist, you will be responsible for ensuring orders and exchanges are processed accurately and in a timely fashion, auditing and communicating errors with Sales teams. You will also respond to Zendesk inquiries from Sales, Customer Success, Customer Support, and Finance teams within established SLA's, partner with Inventory teams to ensure inventory accuracy, troubleshoot and resolve system errors to ensure prompt order fulfillment and issue resolution, communicate with our 3PL to expedite orders and resolve shipment delays/issues among shipping carriers.

This role requires exceptional team players who can meet tight deadlines, work well under pressure, possess excellent communication skills, and demonstrate high adaptability in a rapidly evolving environment. You will identify opportunities for process improvements, collaborate with cross-functional partners, and create implementation of new processes/policies.

In addition, as a champion of our company culture, you will embody our core principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team. We value diversity and welcome individuals from all backgrounds to apply.

Competitive Salary: $65,000 - $85,000 per year

Our full-time employees receive a comprehensive compensation package, including employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and more. Take a look at our Benefits site to learn more about what we offer.



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