Partner Success Associate

hace 4 días


Cancún, Quintana Roo, México Expedia Group A tiempo completo
Job Title: Partner Success Associate

The Partner Success Associate plays a vital role in ensuring the competitiveness and relevance of Expedia Group's lodging product in their assigned market. This involves working closely with Expedia Group's diverse lodging partners to enhance their marketing potential and improve their participation in Expedia Group's marketplace.

Key Responsibilities:
  • Engage with lodging partners to leverage Expedia Group's toolkit and increase customer attraction on the Expedia Group platform.
  • Support new partners in ramping up and sustaining their hotel revenue and market share on the Expedia Group platform.
  • Communicate special offers and promotional deals to lodging partners, allowing them to benefit from Expedia Group's merchandising and marketing efforts.
  • Educate lodging partners on using self-service features available on Partner Central to take control of their listings.
Requirements:
  • Bachelor's or Master's degree in a related field, or equivalent related professional experience.
  • 1-3 years of experience in Account Management or Commercial Engagement.
  • Ability to work based on targets, goals, and strategic objectives set by the leadership team.
  • Proficiency in Spanish, Portuguese, and English.
  • Presents ideas and directives clearly and persuasively, actively listens, and effectively communicates with various levels and through different communication channels.
  • Ability to handle objections, secure commitments, and be resilient.
  • Possesses outstanding listening, investigating, and influencing skills.
  • High-impact personality with intellectual agility, entrepreneurship, empathy in relationships, and great teamwork skills.
  • Hungry, determined, motivated, willing to act, and results-focused.
  • Organization and time management skills, attention to details, and proven follow-up/persistence in complicated situations.
  • Ability to multi-task effectively, change gears quickly, and perform under pressure in a fast-paced environment.
  • Open to feedback for continuous improvement and able to work independently as well as be a strong team worker.
  • Bridges and sustains solid partnerships based on mutual support through a collaborative style.

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