Luxury Spa Receptionist
hace 3 semanas
Estimated Salary: $15.00 - $18.00 per hour
About the Role:We are seeking a highly organized and detail-oriented Spa Services Coordinator to join our team at JW Marriott Cancun Resort & Spa.
Key Responsibilities:- Schedule services for individuals and large groups using spa/salon reservations software system
- Call guests to confirm scheduled services, answer questions about available services, and update reservations/cancellations list throughout the day
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival
- Promote and sell spa/salon services, process guest payments, and obtain payment authorization as needed
- Accept and log cash tips for employees, balance, scan, and drop receipts with Accounting, and notify Engineering of maintenance and repair needs
- High school diploma or equivalent required
- Less than 1-year related work experience preferred
- No supervisory experience required
- Licenses or certifications not required
JW Marriott is part of Marriott International's luxury portfolio and consists of over 100 beautiful properties worldwide. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
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