Luxury Spa Receptionist

hace 5 días


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo
Job Summary: As a key member of our team, you will be responsible for providing exceptional customer service to our guests. This includes scheduling services, confirming appointments, and ensuring that our guests have a memorable experience at our spa.

About the Role:
We are seeking a highly motivated and organized individual to join our team as a Spa Receptionist. In this role, you will be responsible for managing reservations, processing payments, and maintaining accurate records.

Responsibilities:
  • Manage spa/salon reservations software system to schedule services for individuals and large groups.
  • Confirm scheduled services with guests and respond to their inquiries about available services.
  • Update reservations/cancellations list throughout the day and inform providers of last-minute changes.
  • Resolve scheduling issues as needed by working with supervisor/manager.
  • Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.

Requirements:
To be successful in this role, you will need to possess excellent communication skills, both written and verbal. You should also be highly organized, detail-oriented, and able to work well under pressure.

Benefits:
As a Spa Receptionist at Marriott International, you can expect a competitive salary of $45,000 per year, depending on location. You will also receive a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

About Us:
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring talented individuals from diverse backgrounds and cultures. Our goal is to create a workplace where everyone feels valued, respected, and empowered to succeed.
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