Community Engagement Specialist

hace 1 día


Xico, México Bandlab Technologies A tiempo completo

About the Role:

We are seeking a highly skilled Community Support Specialist to join our team at Bandlab Technologies. As a Community Support Specialist, you will be responsible for building and maintaining a strong online community of musicians around the world.

Key Responsibilities:

  • Develop and execute community engagement strategies to drive user growth and retention
  • Provide technical expertise and solutions to users via our support platform
  • Collaborate with our development team to identify and implement improvements to our digital ecosystem
  • Identify and implement support systems and processes to empower users to help themselves
  • Support general marketing activities and initiatives to promote our brand
  • Build and maintain relationships with fans and influencers to promote our brand

Requirements:

  • Proficiency in English, both written and spoken
  • Musician with knowledge and experience in professional music production
  • General technical understanding of Bandlab and ReverbNation products
  • Deep experience in online community building and social outreach
  • Strategic thinker with strong leadership, management, and communication skills
  • Able to make critical decisions under time constraints and a full workload
  • Able to work on weekends and travel as needed
  • Strong writer with positive and personable communication skills

Benefits:

  • Health insurance
  • Teleworking allowance
  • Paid annual leave, paid sick leave, and Christmas bonus


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