Community Engagement Specialist
hace 1 día
About the Role:
We are seeking a highly skilled Community Support Specialist to join our team at Bandlab Technologies. As a Community Support Specialist, you will be responsible for building and maintaining a strong online community of musicians around the world.
Key Responsibilities:
- Develop and execute community engagement strategies to drive user growth and retention
- Provide technical expertise and solutions to users via our support platform
- Collaborate with our development team to identify and implement improvements to our digital ecosystem
- Identify and implement support systems and processes to empower users to help themselves
- Support general marketing activities and initiatives to promote our brand
- Build and maintain relationships with fans and influencers to promote our brand
Requirements:
- Proficiency in English, both written and spoken
- Musician with knowledge and experience in professional music production
- General technical understanding of Bandlab and ReverbNation products
- Deep experience in online community building and social outreach
- Strategic thinker with strong leadership, management, and communication skills
- Able to make critical decisions under time constraints and a full workload
- Able to work on weekends and travel as needed
- Strong writer with positive and personable communication skills
Benefits:
- Health insurance
- Teleworking allowance
- Paid annual leave, paid sick leave, and Christmas bonus
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