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hace 2 meses
C.H. Robinson is seeking a skilled Freight Payment Specialist to join our team. In this role, you will be responsible for resolving carrier freight pay-related inquiries, including client invoicing, adjustments, and credits. As a key member of our team, you will work closely with clients and carriers to ensure timely and accurate payment, and identify process efficiencies to improve overall strategic initiatives.
Key Responsibilities:
- Identify operational efficiency gains in customer supply chains
- Provide prompt and professional responses to customer and/or carrier requests for additional information
- Work with the operational team to train on standard freight pay procedures
- Facilitate weekly calls with customers/carriers regarding open issues
- Reconcile invoicing using current customer and carrier contracts
- Maintain weekly fuel surcharge schedules
- Maintain monthly/daily reporting routines and metric deadlines
- Ensure freight pay and billing processes comply with compliance guidelines
- Identify and troubleshoot invoicing errors and discrepancies
- Analyze current accounts payables and receivables and identify payment discrepancies
Requirements:
- Bachelor's degree from an accredited college or university
- Minimum 1 year of Freight Payment or related experience
- Proficient in Microsoft Office Suite of programs
- Ability to travel up to 5% (domestically and internationally)
Preferred Qualifications:
- General knowledge of reporting systems such as Crystal Seagate, SQL, Microsoft Access
- Degree in Accounting, Finance, Economics, or Supply Chain focus
- AP/AR experience
- Supply Chain, Logistics, and/or Transportation experience
- Ability to work a flexible schedule on occasion, including overtime hours when requested
- Ability to think critically and solve problems quickly and accurately
- Values a diverse and inclusive work environment
