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Cloud Support Engineer II
hace 1 mes
We are seeking a highly skilled Cloud Support Engineer II to join our team at Amazon Web Services Mexico S. De R.L. De C.V. - C68. As a Cloud Support Engineer II, you will be responsible for providing technical support and guidance to our customers on cloud-related issues.
Key Responsibilities:
- Provide technical support and guidance to customers on cloud-related issues.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain knowledge of cloud computing concepts and technologies.
- Stay up-to-date with the latest cloud trends and innovations.
Requirements:
- Minimum of 3+ years of related professional experience and bachelor's degree in Engineering/Computer Science/Mathematics or any related field or equivalent military experience.
- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).
- Experience with administration and troubleshooting for two or more of the following: DevOps/Deployment, Container Orchestration Management, and/or Configuration Management.
- Experience with continuous integration technologies (Chef, Puppet, Docker, Jenkins, Ansible, or related tools).
- Ability to communicate effectively in English (written and spoken) within technical and business settings.
About the Team:
Our team is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small and medium-sized businesses in Mexico. We are a diverse and inclusive team that values work-life harmony and provides endless knowledge-sharing, mentorship, and career-advancing resources.
