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Commercial Executive Associate
hace 2 meses
We are seeking a highly skilled Commercial Executive Associate to join our Primary Accounts team in the LATAM region. As a key member of our team, you will be responsible for developing and maintaining positive relationships with our Commodity Insights clients, understanding their business needs, and driving service adoption.
Responsibilities- Proactive outreach to clients to discuss current services, client needs, and potential up-sell/cross-sell opportunities.
- Retention activities, including mid-point and renewal touch points, documented in Salesforce.
- Managing incoming calls and emails for assigned accounts, setting up and providing training as needed.
- Discovering and diagnosing possible up-sell/cross-sell opportunities, assisting with product demos and meeting scheduling.
- Working across the Commodity Insights organization to resolve client issues in a timely manner.
- Documenting all client interactions in Salesforce.
- Excellent interpersonal, written, and oral communication skills.
- Ability to identify client problems through consultative questioning.
- Strong problem-solving and analytical skills.
- Previous experience in a client-facing role and high proficiency in Microsoft Excel.
- Capability to work independently as well as part of a team.
We are a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
What We Offer- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including health and wellness programs, flexible downtime, and continuous learning opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you need an accommodation during the application process, please contact us at .
