Tracking Coordinator

hace 4 semanas


Guadalajara, Jalisco, México Arrive Logistics A tiempo completo
Job Summary

As a key member of our cross-border team in Guadalajara, you will play a vital role in supporting the company's tracking requirements. Your primary responsibility will be to handle incoming calls from carriers and customers, utilize the tracking board to navigate efficiently, and ensure prompt and accurate tracking of all shipments. You will also address any tracking or service-related concerns as they arise.

Key Responsibilities
  • Manage all incoming calls effectively.
  • Navigate and utilize the Tracking Board efficiently.
  • Initiate outbound calls to our carriers and drivers to confirm timely arrivals and communicate any pertinent information or concerns.
  • Promptly input and convey received information through appropriate channels, updating loads and sending emails to relevant internal stakeholders if necessary.
  • Maintain a high standard of quality in the comments you input and the emails you send and receive.
  • Assist in problem-solving and issue resolution.
  • Become a subject matter expert in Arrive Logistics' standard operating procedures, transportation management system, and other technology that will assist in shipment tracking.
  • Remain flexible and adaptable to evolving business requirements.

Requirements
  • A High School Diploma or GED, College Degree strongly preferred.
  • Minimum of 2 years' work experience.
  • A demonstrated ability to accurately, quickly, and concisely relay information through multiple channels to internal and external parties.
  • Knowledge of Google Workplace products is a plus.
  • Fast-paced and able to multitask in a high-pressure environment.
  • Detail-oriented, with an emphasis on accuracy & follow-up.
  • Passionate about customer service & solving problems with customer experience in mind.
  • Proactive; able to work both independently & collaboratively with other team members to achieve results.
  • Ability to patiently work through issues from start to finish with and without supervision.
  • A polished communicator with exceptional interpersonal skills; both verbal & written.
  • Empathetic customer service skills.
  • An 'LFG' attitude – once you meet us, you'll see what we mean.
  • English Fluency (B2 High – C1).

The Perks of Working With Us
  • Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
  • Leave the suit and tie at home; our dress code is casual.
  • Enjoy office-wide engagement activities, team events, happy hours, and more.
  • Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
  • Start your morning with free coffee.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Get paid to work with your friends through our Referral Program.


  • Guadalajara, Jalisco, México Rival A tiempo completo

    Job SummaryAs a Freight Tracking Coordinator at Rival, you will play a critical role in supporting the company's tracking requirements. Your responsibilities will include handling incoming calls from carriers and customers, utilizing the tracking board to navigate efficiently, and ensuring prompt and accurate tracking of all shipments. You will also address...


  • Guadalajara, Jalisco, México Rival A tiempo completo

    At Rival, we're expanding our Mexico truckload freight and cross-border transportation operations, and we're looking for a skilled Tracking Specialist to join our team. As a key member of our logistics team, you'll play a vital role in supporting our tracking requirements, ensuring the smooth and efficient movement of goods across the border.Key...

  • Project Coordinator

    hace 4 semanas


    Guadalajara, Jalisco, México Gdl Connect S De Rl De Cv A tiempo completo

    Join the GDL Connect team as a Project Coordinator and take the first step in your career as a project management professional. Our company is headquartered in Guadalajara, Mexico, and we help our North American partners and clients augment their functional teams while preserving their corporate culture and professional dynamics. We are firm believers in...


  • Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    Job OverviewWe are seeking a skilled Financial Transaction Coordinator to join our team at NTT DATA Services. The ideal candidate will possess excellent communication skills in English and Spanish, as well as knowledge of Ariba, MS Office, and SAP.About the RoleThis position involves ensuring timely completion of invoices payment cycle as part of the...

  • Operations Coordinator

    hace 4 semanas


    Guadalajara, Jalisco, México Jabil Malaysia A tiempo completo

    Job Summary: We are seeking a skilled Operations Coordinator to join our team at Jabil Malaysia. As an Operations Coordinator, you will be responsible for coordinating non-recurring orders of parts, equipment, and services, as well as providing administrative support to department functional managers.Key Responsibilities:Issue purchase orders for materials...


  • Guadalajara, Jalisco, México Flextronics - The Flex Company A tiempo completo

    Job SummaryFlex is seeking a Customer Service Coordinator to join our team in Guadalajara Norte. As a key member of our logistics team, you will be responsible for coordinating carriers, tracking shipments, and ensuring timely delivery of materials.Key ResponsibilitiesCoordinate with carriers to ensure efficient and reliable transportation of goodsTrack...


  • Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Freight Operations Coordinator to join our rapidly-growing cross-border team in Guadalajara, Mexico.About UsArrive Logistics is one of the fastest growing freight brokerage firms in the US, with over $2 billion (USD) in annual revenue. We're committed to providing employees with a meaningful...


  • Guadalajara, Jalisco, México Rival A tiempo completo

    About Us: Arrive Logistics is a rapidly growing freight brokerage firm in the US, with over $2 billion in annual revenue. We are expanding our Mexico truckload freight and cross-border transportation operations.Job Title: Global Freight Operations CoordinatorAbout You: As a key member of our team, you will play a critical role in supporting our tracking...

  • Logistics Coordinator

    hace 4 semanas


    Guadalajara, Jalisco, México Oec Group A tiempo completo

    About the PositionWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at OEC Group. As a key member of our operations team, you will be responsible for coordinating the flow of goods and information to ensure seamless logistics operations.Key Responsibilities:Manage and maintain accurate records of shipments,...

  • Operations Coordinator

    hace 4 semanas


    Guadalajara, Jalisco, México Jabil Circuit A tiempo completo

    At Jabil, we strive to deliver exceptional results and exceed customer expectations. As a trusted partner for top brands, we offer comprehensive engineering, manufacturing, and supply chain solutions. With a global presence and local expertise, we provide scalable and customized solutions that meet the evolving needs of our clients.**Job Summary**We are...

  • Recruitment Coordinator

    hace 3 semanas


    Guadalajara, Jalisco, México Pro Coffee Gear A tiempo completo

    Job Title: Recruitment CoordinatorCompany: Pro Coffee GearLocation: Remote (Anywhere)Part-time (4 hours p/day - Central Time Zone)About Us: Pro Coffee Gear is a thriving e-commerce company located on our scenic 20-acre ranch in Austin, Texas.We're searching for a skilled Recruitment Coordinator to help us identify, attract, and hire talented individuals...


  • Guadalajara, Jalisco, México Intela Staffing A tiempo completo

    About the RoleWe are seeking a skilled Medical Staffing Coordinator to join our team at Intela Staffing. As a key member of our recruitment team, you will be responsible for coordinating and managing various administrative tasks.In this role, you will maintain and update online postings for high-volume positions, ensuring timely updates and accurate...


  • Guadalajara, Jalisco, México Rival A tiempo completo

    About the RoleWe are seeking a highly motivated Freight Capacity Coordinator to join our team at Rival. As a key member of our logistics operations, you will play a crucial role in ensuring the smooth transportation of our customers' shipments.Key ResponsibilitiesLearn the business in our comprehensive training program and develop a thorough understanding of...


  • Guadalajara, Jalisco, México Oec Group A tiempo completo

    Job SummaryThe Global Logistics Coordinator plays a pivotal role in our operations, providing top-notch service to clients while maintaining cost-effectiveness. This dynamic position requires strong organizational skills and attention to detail.About UsOEC Group is a leading NVOCC freight forwarding company established in 1981. With headquarters in Taipei,...


  • Guadalajara, Jalisco, México Screenovate A tiempo completo

    Screenovate's Data Center Platform Application Engineering (DCPAE) learning, events, and communications team is seeking a highly motivated and organized individual to join their team as an Intel Training and Events Coordinator.This role offers an excellent opportunity to gain hands-on experience in event planning, logistics support, and training while...

  • Logistics Coordinator

    hace 1 día


    Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    As a valued member of our team, you will play a vital role in supporting the company's tracking requirements. In this dynamic and fast-paced position, you will be responsible for handling incoming calls from carriers and customers, navigating the tracking board efficiently, and ensuring prompt and accurate tracking of all shipments.Key...

  • Ocean Export Coordinator

    hace 4 semanas


    Guadalajara, Jalisco, México Oec Group A tiempo completo

    Job SummaryThe Ocean Export Coordinator is a key role within OEC Group, responsible for providing operations services to meet customer needs in a cost-effective manner. This position requires strong problem-solving skills, the ability to work independently, and excellent communication skills.Key ResponsibilitiesGather shipment information, create new...


  • Guadalajara, Jalisco, México Arrive Logistics A tiempo completo

    Company OverviewArrive Logistics is a rapidly-growing freight brokerage firm in the US, with over $2 billion in annual revenue. We are expanding our Mexico truckload freight and cross-border transportation operations. Our award-winning culture supports personal and professional growth in a fun, casual, and collaborative environment.Job DescriptionWe are...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Role OverviewWe are currently seeking a highly skilled Project Coordinator Specialist to join our team in Mexico. This is an exciting opportunity for an experienced professional to utilize their skills in project scheduling and coordination.About the JobThis role involves collaborating with Project Managers to set up tasks, developing and maintaining...


  • Guadalajara, Jalisco, México Consultoria Barcenas A tiempo completo

    **Job Summary**:We are seeking a highly skilled Digital Marketing Coordinator to join our team at Consultoria Barcenas. The ideal candidate will have a strong understanding of digital marketing concepts, social media platforms, and SEO practices.**Key Responsibilities**:Develop and implement a social media strategy across various platforms to increase...