Partner Operations Manager, Creator Success Specialist

hace 4 semanas


Xico, México Google A tiempo completo

**Job Summary**

We are seeking a highly skilled Partner Operations Manager to join our team at Google. As a Partner Operations Manager, you will provide critical support to YouTube partners across Spanish-speaking Latin America, ensuring their success on the platform.

**Key Responsibilities**

  • Provide operational support to partners on the YouTube platform, leveraging your expertise to troubleshoot technical issues and optimize their performance.
  • Collaborate with internal stakeholders to drive product solutions, tool development, and process improvements that enhance the partner experience.
  • Work closely with Partner Managers and Partner Engineers to identify key metrics, evaluate data, and contribute to scaling Partner Operations for YouTube.
  • Develop and maintain strong relationships with partners, providing exceptional customer service and support.

**Requirements**

  • Bachelor's degree or equivalent practical experience in a related field.
  • 2+ years of experience in technical project management or a customer-facing role, with a focus on industry advertising solutions or the ad tech ecosystem.
  • Fluent communication skills in English and Spanish, with the ability to engage with local stakeholders.
  • Demonstrated ability to troubleshoot technical issues, communicate complex topics, and navigate ambiguity.

**About the Role**

As a Partner Operations Manager at Google, you will be part of a dynamic team that is passionate about empowering creators and businesses to succeed on the YouTube platform. You will have the opportunity to work with a diverse range of partners, from creators and media companies to music labels and artists.

**What We Offer**

  • A dynamic and supportive work environment that fosters innovation and collaboration.
  • Opportunities for professional growth and development, with access to cutting-edge technology and industry-leading training.
  • A competitive compensation package, including benefits and perks.


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