HR Business Partner, Operations Manager

hace 1 semana


Hermosillo, Sonora, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

This is a key position within Servicios Comerciales Amazon Mexico S. de R.L. de C.V. that will support and oversee two Fulfillment Centers: HMO3 in Hermosillo and TIJ1 in Tijuana.

Key Responsibilities
  • Partner with senior stakeholders to drive business and people agenda for the site
  • Manage site-wide projects independently
  • Apply understanding of Leadership Principles and values when consulting with employees and managers
  • Initiate and support client group or site leadership to develop company culture
  • Understand key business goals and priorities, and apply to core areas of HR responsibilities
  • Provide input into org design discussions and implement communication plans for org changes
  • Conduct diagnostics to identify trends and environmental ER or workplace issues, and communicate findings
  • Partner with management to drive positive ER, or negotiation of works council or labor agreements
  • Proactively monitor and act to address ER or labor changes for the operation
  • Implement components of strategy and action plans that address workplace environment, employee engagement or retention issues
  • Conduct investigations of employee relations issues in consultation with management
  • Support rollout of compliance initiatives and understand local employment law and legislation changes
  • Lead client group or site engagement activities and audits to monitor org health and engage with employees/associates
  • Partner with Recruiting and Agencies to coach managers around recruiting process
  • Interpret hiring data and provide recommendations to recruiting and client leaders for sourcing strategies
  • Understand local market for staffing needs
  • Participate in interview loops and debriefs
  • Approve offers, transfers, and compensation exceptions in client org
  • Engage with managers to ensure launch plans are created, and participate in launch plans as needed
  • Monitor vendor and 3rd party worker relationships for co-employment risk
  • Work closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels
  • May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security
  • Facilitate or assist multiple department or group level talent discussions
  • Drive identification and management of forward looking promotions for managers
  • Coach and develop business, site(s) leadership on performance and talent management with the business teams
  • Identify participants for programs, and manage internal communications related to training and development
  • Partner with leaders on talent development
  • Analyze data and share with leaders
  • Train and/or consult with managers on employee life cycle issues
  • Utilize Connections data and provide ideas and strategies for how to improve engagement and manager capability
  • Be able to speak to attendance, attrition, and staffing trends
  • Identify gaps in policy and services, make recommendations for system process improvement and may draft and maintain policies for site
  • Roll out new policy changes/services and ensure business adoption and/or understanding of changes
  • May recommend exceptions to policies with input from senior leaders or HR management


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