IT Field Support Specialist

hace 10 horas


Ciudad de México, Ciudad de México NTT DATA A tiempo completo
About the Role

NTT DATA is a leading global provider of business and technology services. We are currently seeking an IT Field Support Specialist to join our team in Mexico.

This role involves performing troubleshooting, parts replacement, system upgrades, deployment, and repair on desktops, notebooks, and printers. The ideal candidate will have a strong knowledge of Windows operating systems and excellent client service skills.

The successful candidate will typically require 3-5 years of relevant experience and hold a relevant certification such as A+ desktop or equivalent. They will be able to physically perform general office requirements and may need to travel for extended periods, including overnight domestic or international trips.

Company Overview

NTT DATA is a $30 billion company serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.

Responsibilities

The responsibilities of this role include:
• Performing basic troubleshooting and repair of desktops, notebooks, and printers;
• Responding to calls after normal business hours, if required;
• Deploying and repairing systems;
• Upgrading systems and deploying new hardware;

Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:
• Strong knowledge of Windows operating systems;
• Excellent client service skills;
• Relevant certification such as A+ desktop or equivalent;
• Ability to physically perform general office requirements;
• Ability to travel for extended periods, including overnight domestic or international trips;

Benefits

We offer a competitive salary and benefits package to our employees. Our salary ranges from $45,000 - $60,000 per annum, depending on experience. Additionally, we provide a range of benefits, including health insurance, retirement plans, and paid time off.

Other Information

NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
  • IT Support Specialist

    hace 4 semanas


    Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completo

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.Key ResponsibilitiesProvide...

  • IT Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completo

    Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Syncreon Consulting. The ideal candidate will have experience in IT Service Desk, handling calls or chat support, and troubleshooting EUC or Desktop issues, as well as Office 365 products.Key Responsibilities:Provide IT support to employees via phone,...


  • Ciudad de México, Ciudad de México Spin Master Ltd A tiempo completo

    Spin Master Ltd is seeking a skilled Senior IT Support Specialist to join our team. As an IT support specialist, you will play a critical role in ensuring the smooth operation of our technology infrastructure. Your primary responsibility will be to provide technical support to end-users through on-site and remote assistance.We are looking for someone with...

  • IT Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Accelalpha A tiempo completo

    About the RoleAccelalpha is seeking an IT Support Specialist to join a growing IT team. This role will require the candidate to provide technical support for hardware and software, both in-person and remotely. The ideal candidate will have excellent communication skills and an interest in providing exceptional user support.ResponsibilitiesResolve employee...


  • Ciudad de México, Ciudad de México Avantor A tiempo completo

    The Opportunity:Avantor is seeking a dedicated and experienced IT Support Lead Specialist to join their team. This role will involve supporting the planning, acquisition, installation, control, management, and maintenance of the organization's local and wide area networks, computer systems, software, peripherals, and telecommunications.This position will be...


  • Ciudad de México, Ciudad de México Avantor A tiempo completo

    Avantor is seeking a skilled IT Support Lead Specialist to join our team. The ideal candidate will have a strong background in IT support, with experience in network administration, hardware and software troubleshooting, and customer service.Responsibilities: Provide technical support to users via phone, email, and in-person Troubleshoot hardware and...

  • IT Support Specialist

    hace 2 días


    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Unlock Your Potential with Thomson ReutersWe are seeking a highly motivated IT Support Specialist to join our global service management team. As a key contributor, you will play a vital role in supporting our clients across the globe.


  • Ciudad de México, Ciudad de México Tui A tiempo completo

    **About the Role**We are seeking a highly skilled IT Support Specialist to join our team in Cancun, Mexico. As an IT Support Specialist, you will be responsible for providing technical assistance to internal and external customers, troubleshooting issues, and ensuring the smooth operation of our IT systems.**Key Responsibilities**Provide technical support to...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Advancio, Inc A tiempo completo

    Job Title: IT Support SpecialistAbout the Position:Advancio, Inc is seeking a skilled IT Support Specialist to join our dynamic team. As a vital member of our IT department, you will be responsible for providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT projects. The ideal candidate will have a...

  • IT Support Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México BetterCloud A tiempo completo

    At BetterCloud, we're seeking a skilled IT Support Specialist to join our team in Mexico City. As a key member of our IT team, you will provide world-class support to our fast-growing team, ensuring a seamless employee experience.Responsibilities:Provide IT support during technical transitions with kindness, empathy, and understanding.Assist with IT needs of...

  • IT Support Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Advancio, Inc A tiempo completo

    This is a remote position based in Mexico City, where you will work with a dynamic team as a vital member of our IT department. As an IT Support Specialist, your responsibilities will include providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT projects.About the PositionThis is a part-time...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton is seeking a skilled IT Support Specialist to join our Corporate Sector division.**Key Responsibilities:** Provide first- and second-level PC support for infrastructure hardware and software to ensure customer satisfaction. Offer desk-side support at various sites and serve as the primary point of contact for smaller sites. Participate in IT...


  • Ciudad de México, Ciudad de México Avantor A tiempo completo

    The Opportunity:Avantor is looking for an experienced IT Support Lead Specialist to join our team.Key Responsibilities:- Provide first-level IT support and resolve or escalate incidents in a timely manner- Troubleshoot technical issues and provide clear communication and customer support- Collaborate with the Corporate Support Team to resolve complex...


  • Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo

    Azka IT Consulting, a leading IT consulting firm in Mexico, is seeking an experienced Linux system support specialist to join our team.We are looking for a skilled professional to provide technical support for 27 applications worldwide.Job Description:As a Linux system support specialist, you will be responsible for providing level 1 support activities,...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton is seeking a skilled IT Support Specialist to join its Corporate Sector division.**Key Responsibilities:**Provide desk-side support at Eaton sites, participating in IT initiatives under the guidance of a senior peer or supervisor. Collaborate on projects as directed by IT Site Infrastructure Support (SIS), gathering information to support IT business...


  • Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo

    Job DescriptionAzka IT Consulting seeks a skilled Linux Scripting Support Specialist to join our team.We are looking for a talented individual with expertise in Unix and Shell Scripting to support our IT operations.Key Responsibilities:Provide Level 1 support for 27 applications worldwideCollaborate with our technical teams to resolve technical issuesDevelop...

  • IT Support Specialist

    hace 2 días


    Ciudad de México, Ciudad de México F1605 Franklin Templeton Investment Services (Mexico), S de RL A tiempo completo

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team in Mexico. The successful candidate will be responsible for providing technical support to internal clients, addressing their hardware and software issues, and ensuring that all technology-related services are running smoothly.Key ResponsibilitiesProvide...

  • IT Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México LMX Lexmark Mexico, Br. of LIDMI A tiempo completo

    Job Summary:Leverage your technical expertise to deliver exceptional IT support and solutions to our global clients. As a Technology Specialist at LMX Lexmark Mexico, Br. of LIDMI, you will be responsible for troubleshooting and upgrading software versions, providing internal end-user support, and coordinating installations.Key Responsibilities: Troubleshoot...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Media A tiempo completo

    About the RoleWe are seeking a skilled IT Support Specialist to join our team in Mexico. As a key member of our IT department, you will be responsible for providing technical support and assistance to our team members.Key ResponsibilitiesSystem Installation & Configuration: Install and configure computer hardware, software, and networking systems.First-Line...

  • IT Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México TikTok A tiempo completo

    Job SummaryTikTok is seeking a skilled IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our offices and remote workers.Key ResponsibilitiesProvide technical support to end-users, including troubleshooting and resolving hardware and software issues.Build, set up,...