Travel Insurance Claims Expert
hace 4 semanas
AIG is a leading provider of insurance solutions, dedicated to delivering exceptional service and support to our policyholders. We are seeking an experienced Travel Insurance Claims Expert to join our team in Mexico City.
Salary
The successful candidate can expect a competitive salary range of 148,000 to 266,000 MXN per annum, based on experience, plus excellent benefits.
Job Description
In this role, you will be responsible for handling travel insurance claims, providing exceptional customer service, and working closely with our claims adjusters to ensure prompt and fair resolution of claims. Your primary responsibilities will include:
• Handling claim documents, assigning new claims to adjusters, and communicating with customers and third parties
• Maintaining assignation databases, uploading documents, processing payments, and reporting complaints and compliments
Required Skills and Qualifications
To succeed in this role, you will need to possess the following skills and qualifications:
• Experience in insurance operations, claims, or a related area (although not essential)
• Excellent communication skills in English and Spanish, with Portuguese being a plus
• Analytical mindset, strong organizational skills, and ability to work independently
Benefits
We offer an attractive package of benefits, including up to 20 days paid time off, flexible working hours, and a range of learning opportunities to enhance your professional skills.
Why AIG?
AIG is an Equal Opportunity Employer committed to diversity and inclusion. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
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