Global Claims Support Specialist

hace 1 mes


Xico, México American International Group A tiempo completo

Discover a meaningful role in the insurance industry with AIG as a Claims Support Coordinator. Based on experience, this position offers a competitive salary of $148,000 to $266,000 MXN per year, plus excellent benefits. Location: Mexico City.

This is an opportunity to rethink your future career and make a world of difference to our policyholders in moments of need. As a Claims Support Coordinator, you will be responsible for handling claim documents and assigning new claims or activities to our team's Adjusters for processing. No two days are ever the same in this interesting and varied role.

Your key responsibilities include:

  • Processing basic claim activities, such as maintaining assignation databases.
  • Uploading documents to the system and processing payments to insured individuals.
  • Reporting complaints and compliments received via email or phone.

To succeed in this role, you will need:

  • Experience in insurance operations, claims, or a related area (not essential).
  • The ability to communicate effectively in English and Spanish (with Portuguese a plus).
  • An analytical mindset, well-organized, great at determining priorities and making decisions, and comfortable carrying out tasks independently.
  • Lots of enthusiasm and a desire to learn.
  • Good administrative skills and basic computer skills, e.g., Excel, Outlook.

AIG offers a range of employee benefits and resources that help protect what matters most – your health care, savings, financial protection, and wellbeing. We provide up to 20 days paid time off plus various leaves for personal, health, family, and military needs.

We believe in fostering our employees' development and offer learning opportunities for employees to hone their professional skills. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas related to their current or future positions.

AIG Travel Guard provides travel insurance plans and assistance services covering vacation and trip cancellation, travel interruptions and delays, emergency medical and health expenses, lost baggage and much more, for leisure and corporate travelers around the globe.

We are an Equal Opportunity Employer committed to being inclusive and diverse. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.



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