Benefits Administration Shared Services Advocate
hace 4 semanas
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands through innovative solutions.
Job Summary
We are seeking a highly skilled Benefits Administration Shared Services Advocate to join our team. As a key member of our Shared Services team, you will be responsible for administering employee benefits globally, ensuring seamless interactions with government agencies and vendors, and maintaining accurate and compliant employee data.
Key Responsibilities
- Administer employee benefits globally, ensuring compliance with government regulations and company policies.
- Liaise with government agencies and vendors to ensure smooth benefits processing and timely resolution of issues.
- Ensure accurate and up-to-date employee data, maintaining confidentiality and discretion.
- Provide support and guidance to employees and their families on benefits-related matters.
- Coordinate with vendors to implement automation projects that improve benefits availment processes.
- Represent the Benefits Team during audits and ensure compliance with regulatory requirements.
- Partner with Global HR process owners to implement proactive employee retention strategies.
- Deliver ad-hoc tasks as deemed necessary by the business.
Requirements
- Graduate of Human Resource Management or related field.
- At least 2 years of experience in a BPO setting, with 1 year of experience in multi-country support and HR functions.
- Strong analytical and organizational skills, with ability to work independently and collaboratively with stakeholders.
- Excellent communication and interpersonal skills, with ability to maintain confidentiality and data integrity.
- Experience with HR systems and processes, with ability to work in a fast-paced environment.
What We Offer
TaskUs offers a dynamic and inclusive work environment, with opportunities for growth and development. We are committed to providing equal access to opportunities and welcome applicants from diverse backgrounds.
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