Technical Consulting Engineer

hace 11 horas


Ciudad de México, Ciudad de México Cisco A tiempo completo

Career Opportunity

Cisco is a leading technology company that is passionate about making a positive impact on the world. We are seeking a highly skilled Technical Consulting Engineer to join our team and help us achieve our goals.

Job Summary

  • Provide 2nd/3rd level technical support for Firepower Security technologies to Cisco customers and partners.
  • Apply analytical skills and technical knowledge to tackle product and network problems of moderate to high complexity.
  • Provide technology/product training and intellectual property material as required.
  • Act as a focal point for large account network problem resolution.

About the Role

As a Technical Consulting Engineer, you will be part of a team that is responsible for delivering technical support and solutions to our customers. You will work closely with our customers and partners to understand their technical requirements and provide tailored solutions to meet their needs.

Key Responsibilities

  • Handle a wide variety of technical support problems, from simple application or network configuration fixes to very sophisticated troubleshooting and problem resolution.
  • Apply moderate to sophisticated lab setups to recreate and tackle problems.
  • Submit complete and correct defect reports with collaboration and supervision.
  • Work with minimal direction and exercise judgment within defined procedures to resolve appropriate action.

Requirements

  • BS in a technical field (such as CS, EE, IT) or equivalent 5+ years related experience.
  • Experience designing, deploying, configuring, supporting, troubleshooting, and debugging networks.
  • CCNP, CCNP Security, or CCIE Certification desired/preferred.
  • Fundamental working knowledge of the networking industry, products, and protocols.
  • Some level of experience in at least two of the following network security products, protocols, and solutions: Cisco Adaptive Security Appliance (ASA) firewalls & vASA, FTD, Firepower, FMC, Cisco IOS Firewall (Zone-Based Firewall), Clustering, Cisco Security Manager (CSM), Microsoft Active Directory (AD), Linux, Unix, Wireshark, and server and appliance virtualization using VMWare, MS Hyper-V, and KVM.


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential at CiscoWe're passionate about empowering our customers to succeed in a rapidly changing world. As a Technical Consulting Engineer at Cisco, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences.What You'll DoYou'll work closely with our customers to understand their unique needs and develop...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Job SummaryCisco is seeking a highly skilled Technical Consulting Engineer to join our Server Virtualization Technical Services Team. As a key player in our team, you will work on complex technical issues, recommend product changes, document solutions, and automate log analysis.Key ResponsibilitiesProvide technical support to customers and partners on Server...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoCisco is a leading technology company that is passionate about making a difference in the world. We are a team of innovators who are dedicated to creating solutions that have a real-world impact. Our employees are encouraged to think creatively and to take ownership of their work. We believe in the importance of collaboration and teamwork, and we...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential at CiscoWe're seeking a talented Technical Consulting Engineer to join our Global Technical Center in the Customer Experience - Support Services organization. As a key member of our team, you'll play a critical role in helping customers deploy and operate their networks while applying innovative techniques to optimize their Cisco...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential with CiscoWe're seeking a highly skilled Technical Consulting Engineer to join our team at Cisco. As a key member of our Technical Services team, you'll play a critical role in helping our customers deploy and operate their networks optimally, delivering exceptional customer experiences.What You'll DoCollaborate with our customers to...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential at CiscoWe're seeking a talented Technical Consulting Engineer to join our team at Cisco. As a key member of our Customer Experience - Support Services organization, you'll play a critical role in delivering exceptional customer experiences.Your Key ResponsibilitiesCollaborate with customers to understand their network needs and provide...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoWe're a global leader in networking and cybersecurity, passionate about making a difference in the world. Our team is dedicated to delivering innovative solutions that drive business outcomes and improve lives.Job SummaryWe're seeking a highly skilled Technical Consulting Engineer to join our Firepower Security team. As a key member of our team,...


  • Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completo

    Join Our Team of Technical ExpertsWe are seeking a highly skilled Technical Consulting Engineer to join our Server Virtualization team at Cisco Systems, Inc. As a key member of our team, you will work on complex technical issues and provide expert-level support to our customers.About the RoleThis is a unique opportunity to work with a wide range of products...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoCisco is a global technology leader that has been changing the way people connect, communicate, and collaborate for over 30 years. Our employees are passionate about our employer and the brand we represent, and we are committed to making a positive impact on the world.Job SummaryWe are seeking a highly skilled Technical Consulting Engineer to join...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential at CiscoWe're seeking a talented Technical Consulting Engineer to join our team at Cisco. As a key member of our Global Technical Center, you'll play a critical role in delivering exceptional customer experiences and driving business success.What You'll DoYou'll work closely with our customers to understand their network challenges and...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    At Cisco, we're looking for a skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the face of support for our customers, working closely with various teams to build long-lasting relationships and deliver exceptional experiences.Key Responsibilities:Confirm issues are received, recorded, and repaired or...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About the RoleCisco is seeking a highly skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the face of support for our customers, working closely with various teams to build long-lasting relationships and deliver exceptional experiences.Key ResponsibilitiesConfirm issues are received, recorded, and...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Job Title: Technical Consulting EngineerCisco's Technical Assistance Center is a team of world-class technical experts dedicated to helping customers deploy and operate their networks effectively while delivering exceptional customer experiences.Role and Responsibilities:Provide highest-level technical support to resolve complex customer problems from...


  • Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completo

    Join Our Team of Technical ExpertsWe are seeking a highly skilled Technical Consulting Engineer to join our team at Cisco Systems, Inc. As a key member of our Server Virtualization Technical Services Team, you will work closely with our global set of engineers to provide technical support to customers and partners.Key Responsibilities:Provide technical...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About the RoleCisco is seeking a highly skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the face of support for our customers, working closely with various teams to build long-lasting relationships and deliver exceptional experiences.Key ResponsibilitiesConfirm issues are received, recorded, and...


  • Ciudad de México, Ciudad de México Salesforce A tiempo completo

    About the RoleSalesforce is currently seeking a highly skilled and experienced Manager, Technical Consulting to join our Global Delivery Centre team. As a key member of our team, you will play a meaningful part in managing, training, and building the careers of our technical consulting team. Our Manager, Technical Consulting role will be responsible for...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Unlock Your Potential at CiscoWe're on a mission to change the world, one connection at a time. As a Technical Consulting Engineer at Cisco, you'll be part of a team that's passionate about innovation and customer success.What You'll DoYou'll work closely with our customers to understand their network challenges and provide tailored solutions using our...


  • Ciudad de México, Ciudad de México Salesforce A tiempo completo

    About the RoleSalesforce is seeking a seasoned Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. As a key player in managing, training, and building the careers of our technical consulting team, you will play a meaningful part in our objective to deliver customer requirements quickly with minimal customization.Our ideal candidate...


  • Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completo

    About the RoleSalesforce is seeking a Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. This is a unique opportunity to manage, train, and build the careers of our technical consulting team, playing a meaningful part in managing and building the careers of our technical consulting team.Key ResponsibilitiesHandle, train, and mentor...


  • Ciudad de México, Ciudad de México 120-SFDC Mexico A tiempo completo

    About the RoleSalesforce is seeking a seasoned Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. As a key member of our technical consulting team, you will play a crucial role in managing, training, and building the careers of our technical consultants. Our team is responsible for delivering strategic engagements that define...