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Senior Customer Relationship Manager

hace 2 meses

Tlalnepantla, México TE Connectivity A tiempo completo

**Job Summary:**

We are seeking a highly skilled Senior Customer Relationship Manager to join our team at TE Connectivity. This is an excellent opportunity for a professional who wants to grow their career in a fast-paced environment.

**About the Role:**

The Senior Customer Relationship Manager will be responsible for developing and maintaining strong relationships with customers, improving service levels, and driving business growth. You will work closely with cross-functional teams to plan and execute account activities, including backlog management and forecasting. Your key responsibilities will include:

  • Collaborating with Account Managers to plan and execute account strategies;
  • Developing and implementing plans to improve customer satisfaction and retention;
  • Working closely with internal teams to ensure seamless execution of account activities;
  • Liaising with support teams to resolve complex issues;
  • Supporting process improvements to standardized operational procedures;

**Requirements:**

To succeed in this role, you will need:

  • Relevant work experience (3+ years) in a similar role;
  • SAP or Salesforce system knowledge;
  • Proficiency with MS Office applications;
  • Ability to work in a fast-paced, ever-changing environment.

**What We Offer:**

We offer a competitive salary range of $65,000 - $85,000 per year, depending on your level of experience. Additionally, we provide a comprehensive benefits package, opportunities for career growth and development, and a dynamic work environment.