Customer Service Representative
hace 4 semanas
Overview: At MCI, we're seeking a highly motivated and dedicated Customer Service Representative to join our team in Puerto Peñasco. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences through empathetic and professional interactions.
About the Role: In this exciting opportunity, you will be responsible for handling inbound and outbound calls, providing top-notch service to customers across the country. Your primary focus will be on resolving issues efficiently, selling new products and services, and maintaining a best-in-class customer experience.
Main Responsibilities:
- Provide exceptional customer service via phone, email, or chat, addressing queries, concerns, and complaints in a timely and professional manner.
- Sell new products and services to customers, meeting or exceeding sales targets while ensuring customer satisfaction.
- Resolve customer complaints and issues through active listening, problem-solving, and effective communication.
- Utilize knowledge base and training materials to stay up-to-date on product offerings, promotions, and company policies.
- Foster strong relationships with customers, responding promptly to their needs and concerns.
Requirements: To succeed in this role, you should possess excellent organizational, written, and verbal communication skills. You must be able to type swiftly and accurately (20+ words per minute) and have a basic understanding of Windows operating systems. Additionally, you should be highly reliable, with a proven track record of maintaining regular attendance and punctuality.
Working Conditions: This position operates in a professional office environment. While performing duties, you will spend most of your time sitting/standing, using a computer, and telephone headset. Regularly, you may need to move about the office, reach, lift, or exert force up to 40 pounds.
Benefits: As a valued member of our team, you can expect a competitive salary of $45,000 per year, paid time off, incentives & rewards, comprehensive health benefits, retirement savings, disability insurance, life insurance, career growth opportunities, paid training, a fun work environment, and casual dress code.
-
Customer Service Representative
hace 4 semanas
Puerto Peñasco, Sonora, México Mass Markets A tiempo completoJob Description:We are seeking a highly motivated and dedicated Customer Service Representative to join our team at Mass Markets. This is a unique opportunity to work in a fast-paced environment where you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer issues.Responsibilities:Handle...
-
Puerto Peñasco, Sonora, México Mci A tiempo completoAbout the RoleAt MCI, we're seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. This is an excellent opportunity for those who are passionate about delivering exceptional customer experiences and want to grow their career in a fast-paced environment.Key ResponsibilitiesHandle inbound and outbound calls to...
-
Customer Service Representative
hace 4 semanas
Puerto Peñasco, Sonora, México Mci A tiempo completoAbout the RoleMci is seeking a highly motivated and dedicated Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and driving sales interactions.ResponsibilitiesHandle inbound and outbound contacts in a courteous,...
-
Customer Service Representative
hace 4 semanas
Puerto Peñasco, Sonora, México Mci A tiempo completoOverviewMCI seeks a Customer Service Representative to join our team in Puerto Peñasco, Mexico. As a key member of our call center operations, you will play a crucial role in delivering exceptional customer experiences and driving business growth. About the RoleThis is a full-time and part-time opportunity that requires you to handle inbound and outbound...
-
Customer Service Representative
hace 4 semanas
Puerto Peñasco, Sonora, México Mci A tiempo completoJob Overview:MCI, a leading Business Process Outsourcing (BPO) company, seeks highly motivated and dedicated individuals to support inbound and outbound customer service and sales projects for various clients. As a Call Center Representative, you will handle customer inquiries, make outbound calls, and provide exceptional customer experiences.About MCI:MCI...
-
Customer Service Representative
hace 4 semanas
Puerto Peñasco, Sonora, México Mci A tiempo completoJob DescriptionWe are seeking a highly motivated and dedicated Customer Service Representative to join our team. This role will involve handling inbound and outbound calls, providing exceptional service to customers, and resolving support issues in a timely and professional manner.About the JobThis is a full-time and part-time position located in Puerto...
-
Medical Customer Service Representative
hace 5 días
Felipe Carrillo Puerto, México Med Supply US A tiempo completoMed Supply US is looking for a sales virtual representative to join our team. This person will actively engage with patients to answer their questions and see if they qualify for our medical device. **RESPONSIBILITIES**: - Demonstrate, promote, and sell our products and services - Strategically present functionality and key value propositions to...
-
Customer Service Supervisor
hace 5 días
Puerto Vallarta, México Lincoln-Goldfinch Law A tiempo completo**Customer Service Supervisor** - **Lincoln-Goldfinch Law**_ **seeks an energetic and compassionate Customer Service Supervisor to join our thriving immigration and bankruptcy practice.** J**ob Details** **Job Type**: Full-time **Schedule**: 8 hours shift / Monday to Friday 9am CST - 5:30 pm, Saturday 10am - 2pm **Qualification and Experience**: -...
-
Customer Service Representative
hace 4 meses
Puerto Vallarta, México HRPV Mexico A tiempo completoAre you tired of the same sales job in call centers? Look no further! Join our team in Puerto Vallarta as a Customer Service Representative and embark on a rewarding career journey with us. **This position is ON-SITE.** **This is a fully bilingual position.** If you are interested, _send your resume in English today._ **We can schedule an interview right...
-
Bilingual Customer Service Representative
hace 7 días
Puerto Vallarta, México Empsilonstaffing A tiempo completoWe have multiple shifts available. Monday, Wednesday, Thursday & Friday: 7:30-5:00 off Tues and Saturday 8am-noon Monday-Thursday 10:30am-8:00pm off Friday and Saturday 8:00am-noon Monday thru Friday 7:30-4:00pm Skills and Talents: - Professional telephone presence - Articulate with clear oral communication skills - Ability to work independently -...
-
Customer Engagement Representative
hace 7 días
Puerto Vallarta, México HighLevel Inc. A tiempo completo**Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in...
-
Customer Service
hace 5 meses
Puerto Vallarta, México Empleando México A tiempo completoEstamos en búsqueda de un profesional de Customer Service dedicado y orientado al cliente para unirse a nuestro equipo. Si tienes habilidades excepcionales para la atención al cliente y deseas contribuir a la satisfacción de nuestros usuarios, ¡esta oportunidad es para ti! Funciones: - Atención al Cliente: Brindar soporte y asistencia a los clientes a...
-
Customer Service
hace 5 meses
Puerto Vallarta, México Empleando México A tiempo completoEstamos en búsqueda de un profesional de Customer Service dedicado y orientado al cliente para unirse a nuestro equipo. Si tienes habilidades excepcionales para la atención al cliente y deseas contribuir a la satisfacción de nuestros usuarios, ¡esta oportunidad es para ti! Funciones: - Atención al Cliente: Brindar soporte y asistencia a los clientes a...
-
Customer Service
hace 5 meses
Puerto Vallarta, México Empleando México A tiempo completoEstamos en búsqueda de un profesional de Customer Service dedicado y orientado al cliente para unirse a nuestro equipo. Si tienes habilidades excepcionales para la atención al cliente y deseas contribuir a la satisfacción de nuestros usuarios, ¡esta oportunidad es para ti! Funciones: - Atención al Cliente: Brindar soporte y asistencia a los clientes a...
-
Customer Service Representative
hace 3 días
Puerto Vallarta, México United Airlines A tiempo completo**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Bilingual Customer Relations Representative
hace 4 meses
Puerto Vallarta, México Empleando Vallarta A tiempo completoJoin our great team! Important Contact Center is looking for your talent in Puerto Vallarta as a Bilingual Customer Service Executive. Top duties and responsabilities: - Take costumer's calls and provide them with information. - Reply to their queries and and offering our services. Requirements: - Advancesd or native English profiency. - Currently living...
-
Customer Service On Line
hace 7 meses
Puerto Morelos, México Royalton Riviera Cancun A tiempo completoNos encontramos en búsqueda de nuestro nuevo talento EPIC como: Customer Service On Line **Requisitos**: Experiência en área administrativa Licenciatura en turismo o afín Conocimiento en estándares de servicio Experiência y vocación en servicio y satisfacción al cliente en el ámbito hotelero Habilidades de comunicación y de...
-
Bilingual Customer Relations Representative
hace 4 meses
Puerto Vallarta, Jal., México Empleando Vallarta A tiempo completoJoin our great team! Important Contact Center is looking for your talent in Puerto Vallarta as a Bilingual Customer Service Executive. Top duties and responsabilities: - Take costumer's calls and provide them with information. - Reply to their queries and and offering our services. Requirements: - Advancesd or native English profiency. - Currently...
-
Call Center Representative
hace 7 meses
Puerto Vallarta, México ARONNAX A tiempo completo**CALL CENTER REPRESENTATIVE O SALES REPRESENTATIVE** **We Offer You**: **Salary**: $78.00 MXN Per hour (doing 80 hrs. every 2 weeks $6,240 less taxes) +Commissions: Between 3K to 6K out of sales, unlimited. **Work Schedule**: 7:30am CST to 4:30pm CST 8:00am CST to 5:00pm CST 9:00am CST to 6:00pm CST 10:00am CST to 7:00pm CST **Required Skills**: 85%...
-
Customer Service Agent Mexico
hace 7 meses
Puerto Vallarta, México Alaska Airlines A tiempo completo**Company** Alaska Airlines **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule....
-
Onsite Call Center Representative
hace 2 semanas
Peñasco, México MCI Military Recruitment A tiempo completoPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. In this role, you handle inbound and outbound calls, helping...
-
Onsite Call Center Representative
hace 2 semanas
Peñasco, México MCI Careers A tiempo completoPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. In this role, you handle inbound and outbound calls, helping...
-
Customer Service Support Agent
hace 4 meses
Puerto Vallarta, México Amstar DMC A tiempo completo**En AMSTAR DMC**, Importante Agencia de Viajes líder en el Mercado estamos contratando **CUSTOMER SERVICE SUPPORT AGENT** en la Ciudad de _**Puerto Vallarta **_que cumpla con el siguiente perfil: **Objetivo**: Proporcionar servicio de clase mundial a clientes internos y externos por los medios correspondientes; dando seguimiento y solución eficiente a...
-
Service Manager
hace 7 meses
Puerto Vallarta, México Citi A tiempo completoThe Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues...
-
Representante de Centro de Llamadas
hace 2 semanas
Peñasco, México MCI Military Recruitment A tiempo completoPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. In this role, you handle inbound and outbound calls, helping...
-
Representante de Centro de Llamadas
hace 2 semanas
Peñasco, México MCI Careers A tiempo completoPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. In this role, you handle inbound and outbound calls, helping...