Drive Service Specialist

hace 3 semanas


Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

**Drive Service Specialist Opportunity at ABB**:
At ABB, we are embarking on a journey to drive diversity and inclusion across all dimensions. We are seeking a skilled Drive Service Specialist to join our global team and contribute to our mission of energizing the transformation of society and industry.

As a Drive Service Specialist, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. You will work closely with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.

**Key Responsibilities**:

  • Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories.
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.

**Requirements**:

  • Bachelor's degree in Automation, Electronic, Electromechanical Engineering, or a related field.
  • 2-4 years of experience in technical service with drives and/or in control and automation.
  • Experience working with measuring instruments.
  • Knowledge of electricity and power electronics.
  • Previous experience dealing directly with clients.
  • Proficient with Microsoft Office tools.
  • Availability to travel. Valid driver's license is desirable.
  • Intermediate - advanced English level.

**About ABB**:



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