Strategic Program Manager for Digital Reading Experiences

hace 4 semanas


Ciudad de México, Ciudad de México Amazon A tiempo completo
Strategic Program Manager for Digital Reading Experiences

At Amazon, we're building customer-facing experiences for our reading subscription programs, Kindle Unlimited and Prime Reading. We're looking for a strategic and data-driven Sr. Program Manager to play a critical role in our business.

In this role, you'll have the opportunity to craft strategies to grow the relevance of subscriptions in digital reading and put those strategies into motion. You'll work with stakeholders in Books and other internal businesses to influence key inputs that drive the growth of our programs.

To deliver results, you'll be directly responsible for designing and implementing marketing campaigns, promotions, and generating customer insights. You'll influence selection strategy and work alongside product managers to define product roadmaps.

Key Responsibilities

  • Support and/or own processes and mechanisms around Subscriptions Program and act as the main point of contact for support and troubleshooting related queries.
  • Support and/or own local experimentation initiatives.
  • Own merchandising initiatives and work with international teams to ensure a high customer experience bar.
  • Compile, analyze, and present performance metrics and enlighten potential opportunities for program growth.
  • Create and execute long and short-term marketing/traffic plans that speak to seasonal marketing strategies and long-term objectives, by partnering with internal marketing teams.

About the Team

At Amazon, we value Diversity, Equity, and Inclusion (DEI) in all our job positions. We act intentionally to ensure our internal environment reflects the plurality of the businesses we play and the customers we serve. Our leadership is committed to sharing and acting on our leadership principles, with the purpose of 'Strive to Be Earth's Best Employer.'

We have affinity groups built from and by volunteers from different businesses, which are active parts of our DE&I strategies definition. They act as ambassadors of this agenda and will support you from Day 1. Remember, at Amazon 'It's always Day 1.'

Minimum Requirements

  • Experience in program or project management.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Experience driving process improvements.
  • Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.


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