Global Payroll Operations Lead

hace 1 semana


Xico, México Didi Global A tiempo completo
Job Summary

We are seeking a highly skilled Global Payroll Operations Lead to join our team at Didi Global. As a key member of our HR Operations team, you will be responsible for delivering best-in-class payroll operations in the LATAM region.

Key Responsibilities
  • Oversee LATAM Payroll Operations team, including colleague recruitment, onboarding, training, and development, performance management, and team quality.
  • Create a culture focused on continuous improvement, automation, compliance, vendor accountability, and quality, with measurable outcomes and improvement.
  • Execute global payroll optimization and standardization initiatives, contributing to overall payroll process innovation across the LATAM region.
  • Build up payroll SOPs, SLAs, and control mechanisms to continuously improve payroll quality in the region.
  • Manage relationships with key stakeholders in HR, HR Operations, HRIS, and Finance Operations, identifying areas for process and service delivery improvements.
Requirements
  • Bachelor's degree in Finance, Accounting, Human Resources, or related field.
  • More than 10 years of experience in payroll, accounting, or human resources, including management of a team.
  • Demonstrated experience in leading a high-performing team in a matrixed, regional/global environment.
  • Strong coaching and colleague development experience.
  • Ability to resolve escalated issues and problems quickly and independently with internal and external stakeholders, and third-party vendors.
  • Track record of results in a complex global environment with delivery of impactful continuous improvement projects, process optimization, and new market/vendor payroll implementations.
  • In-depth knowledge and experience of payroll calculation and processing, regulations, compliance, and audit in multiple countries in the LATAM region.


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