Global Payroll Operations Lead
hace 1 semana
We are seeking a highly skilled Global Payroll Operations Lead to join our team at Didi Global. As a key member of our HR Operations team, you will be responsible for delivering best-in-class payroll operations in the LATAM region.
Key Responsibilities- Oversee LATAM Payroll Operations team, including colleague recruitment, onboarding, training, and development, performance management, and team quality.
- Create a culture focused on continuous improvement, automation, compliance, vendor accountability, and quality, with measurable outcomes and improvement.
- Execute global payroll optimization and standardization initiatives, contributing to overall payroll process innovation across the LATAM region.
- Build up payroll SOPs, SLAs, and control mechanisms to continuously improve payroll quality in the region.
- Manage relationships with key stakeholders in HR, HR Operations, HRIS, and Finance Operations, identifying areas for process and service delivery improvements.
- Bachelor's degree in Finance, Accounting, Human Resources, or related field.
- More than 10 years of experience in payroll, accounting, or human resources, including management of a team.
- Demonstrated experience in leading a high-performing team in a matrixed, regional/global environment.
- Strong coaching and colleague development experience.
- Ability to resolve escalated issues and problems quickly and independently with internal and external stakeholders, and third-party vendors.
- Track record of results in a complex global environment with delivery of impactful continuous improvement projects, process optimization, and new market/vendor payroll implementations.
- In-depth knowledge and experience of payroll calculation and processing, regulations, compliance, and audit in multiple countries in the LATAM region.
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