Pricing and Packaging Strategist

hace 2 semanas


Xico, México Zendesk, Inc. A tiempo completo

Discover a fulfilling career at Zendesk, Inc., where you can grow professionally and make a meaningful impact. This exciting role offers a unique blend of strategy, data analysis, and communication.

Job Overview

We are seeking an experienced Pricing and Packaging Strategist to join our dynamic team in Mexico City. As a key member of our Pricing and Packaging Team, you will play a vital role in shaping our monetization strategy and driving business growth.

Key Responsibilities:

  • Analyze pricing data, customer segments, and user behaviors to identify pricing opportunities, best practices, and areas for improvement.
  • Translate analyses into actionable insights to inform pricing decisions and prioritize business objectives.
  • Collaborate with cross-functional teams to design pricing experiments and evaluate the effectiveness of different pricing strategies.
  • Develop and maintain pricing models that incorporate factors such as product features, customer lifetime value, market demand, and competitive landscape.
  • Monitor and analyze competitors' pricing structures, packaging, and positioning within the market.
  • Present findings and recommendations to stakeholders at various levels and departments across the organization.

Requirements:

  • Bachelor's degree or equivalent in a quantitative and/or business field (e.g., business analytics, economics, applied mathematics, statistics).
  • 1-2 years of experience in strategy consulting, data analytics, business intelligence, quantitative research, or related fields.
  • Experience with SaaS subscription billing models.
  • Strong knowledge of SQL, with experience in Google BigQuery or Snowflake a plus.
  • Exceptional problem-solving, visualization, and presentation skills.
  • Ability to synthesize large data sets and apply analytic frameworks for insights to support business decisions.

About Zendesk, Inc.

Zendesk is a leading provider of customer service software, helping businesses build stronger relationships with their customers. Our mission is to power exceptional customer experiences through innovative solutions and a collaborative community.

What We Offer:

  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.
  • Professional development opportunities to enhance your skills and career growth.


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