Senior Server Support Specialist
hace 3 horas
We are seeking a highly skilled and experienced Senior Server Support Specialist to join our Lenovo ISG team. As a key member of our team, you will be responsible for leading our highest level of Field Support and providing technical expertise to our customers.
Key Responsibilities- Lead a team of engineers in diagnosing and resolving field problems
- Develop and maintain relationships with Development teams for collaborative engagements
- Manage pervasive field issues and drive field communications
- Prioritize fix releases and ensure the right staffing levels, lab equipment, and logistics for off-shift support
- Participate in internal and external conference calls to explain technical issues and provide written technical communications
- Fluent spoken and written English communication skills
- High level of experience in hardware troubleshooting of x86 Server
- Deep understanding of server architecture and ability to read and interpret hardware error logs and OS logs
- Ability to partner with Development and Level 2/3 teams to drive fixes for field issues
- Experience in generating technical documentation for service personnel and clients
As a Senior Server Support Specialist at Lenovo, you will have the opportunity to work with a global technology powerhouse and be part of a team that is dedicated to delivering smarter technology for all. You will also have access to a range of benefits and opportunities for professional growth and development.
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Senior Server Support Specialist
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Ingeniero de bases de datos SQL Server senior
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Technical Support Specialist
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Senior Procurement Specialist
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Technical Support Specialist
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Monterrey, Nuevo León, México Lego A tiempo completoUnlock Your Potential as a Technical Support SpecialistAre you a motivated and curious problem solver with a passion for technology? Do you have a keen eye for cultivating relationships with colleagues and Factory Operations Team members at all levels? We're looking for a skilled Technical Support Specialist to join our Global End-User Support...
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Operations Support Specialist
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Senior Technical Support Specialist
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Senior Microsoft SQL Server Database Architect
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Premier Technical Support Specialist
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Monterrey, Nuevo León, México Lenovo A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Lenovo. As a Premier Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex technical issues, and collaborating with cross-functional teams to deliver outstanding customer...