Junior Desktop Analyst

hace 2 semanas


Guadalajara, Jalisco, México Ab Agri A tiempo completo
{"**Job Summary**": "We are seeking a skilled Junior Desktop Analyst to join our IT team at AB Agri. As a key member of our team, you will be responsible for coordinating and delivering an IT Windows 11 upgrade project activities, providing technical IT support to our users, and working closely with our project lead and internal IT teams.", "**Key Responsibilities**": "

* Work with our Windows 11 project lead to ensure required activities are delivered, including desktop support, hardware triage, and troubleshooting
* Install and configure desktops, laptops with Windows 11
* Procure and provision new hardware
* Monitor and work within AB Agri\u2019s ticketing system to resolve user incidents and requests
* Build and maintain relationships with internal and external stakeholders
* Support the IT Service Delivery Manager and Project Lead as needed

", "**Requirements**": "

* Problem solving and troubleshooting abilities
* Excellent service and support skills
* Ability to identify potential issues
* Working knowledge of IT hardware and software
* Good written and verbal communication skills
* Professionalism
* Time management and team focus

", "**What We Offer**": "

* A competitive salary and benefits package
* Ongoing career development and training opportunities
* A dynamic and inclusive work environment
* The chance to work with a leading company in the agri-food industry

"}

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