Technical Identity Specialist
hace 2 semanas
Job Overview:
We are seeking a highly skilled Technical Identity Specialist to join our team at Okta. As a key member of our Customer Success team, you will be responsible for providing hands-on implementation and deployment services to our customers.
Estimated Salary: $120,000 - $180,000 per year
Job Responsibilities:
- Lead multiple concurrent customer deployment projects with the primary goal of ensuring long-term customer success.
- Engage with the full Customer Success team to assure a smooth transition post-deployment to the support/maintenance phases.
- Be responsible for the continuous improvement of delivery processes and methods.
- Work closely with customers to understand their requirements and provide innovative consulting services.
- Communicate effectively with customers and partners at both technical and functional levels.
- Mentor and train customers on the service.
- Collaborate with other Okta teams as needed to address escalated issues.
- Manage project scope, schedule, status, and documentation.
Requirements:
- 3-5 years experience as a technical consultant delivering solutions to external customers.
- Experience with technologies and protocols supporting identity federation and robust access control models.
- Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc.).
- Knowledge of typical enterprise identity life cycle management processes and standards.
- Ability to work independently and multi-functionally.
- Superb communication skills, including issue tracking, triaging, and crisis management.
About Okta:
Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
Career Opportunities:
As a Technical Identity Specialist at Okta, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will be part of a dynamic and rapidly growing company that values innovation, creativity, and collaboration.
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