Resort Operations Manager
hace 2 días
Ambitious and results-driven professional sought to lead the food and beverage operations at Susurros del Corazon, a luxury resort situated on the Riviera Nayarit. As a key member of the Auberge Resorts, LLC team, you will be responsible for driving commercial and financial performance, ensuring exceptional guest experiences, and maintaining the highest service standards.
{"h3": "Key Responsibilities"}- Lead and analyze guest satisfaction, quality of service, sales, costs, quality, and presentation of food and beverage products, service standards, condition, and cleanliness of facilities and equipment.
- Lead a team of members in each area to achieve guest satisfaction, team member engagement, and service delivery goals.
- Maintain the highest levels of guest service and develop a rapport with hotel guests and local clientele, meeting and greeting guests at the restaurant, and handling guest complaints effectively and pleasantly.
- Lead the food and beverage experiences component, taking a lead role in planning, creative process, and execution.
- Understand team scheduling, create schedules, and manage and organize teams in terms of timings and time efficiency.
- A minimum of one year of experience in the foodservice/hospitality industry.
- Two or more years' operating experience in a similar capacity in a top restaurant group or luxury hotel Food & Beverage department.
- Experience in maintaining state and federal health and safety regulations.
- Experience in completing administrative tasks, including reporting, budgeting, and project management.
Auberge Resorts, LLC is a leading luxury resort operator with a portfolio of exceptional properties around the world. We are committed to delivering unforgettable experiences for our guests and creating a work environment that inspires our team members to excel.
{"h3": "What We Offer"}- A competitive salary and benefits package.
- A comprehensive training program to support your career development.
- A dynamic and supportive work environment.
- The opportunity to work with a world-class team and contribute to the success of a leading luxury resort operator.
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