SAP Basis Service Management Analyst

hace 4 semanas

Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

In this opportunity as an SAP Basis Service Management Analyst, you will:

  • Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability.
  • Collaborate with different partners and teams to implement IT standards for SAP systems.
  • Monitor, support, and improve services according to incident, change, and problem management for daily operations.
  • Internal cross-functional collaboration for SAP transformation through continuous process improvement and advisory on high-value propositions.
  • Active collaboration in SAP migration to S4, considering integration for systems related to architecture.
  • Partner with application development teams to deliver operational readiness for new applications and features.
  • Collaborate with stakeholders to define roadmaps for applications and processes.
  • Drive continual service improvement and innovation in productivity, software quality, and reliability.
  • Responsible for monitoring and analyzing business operational and technical key metrics.

About You

You're a fit for the role if your background includes:

  • Bachelor's degree or equivalent required; Computer Science or related technical degree preferred.
  • Fluent English is a must.
  • 3+ years of experience in configuration, development, testing, and release.
  • Broad understanding of technologies used to build and operate distributed application systems.
  • Proven track record of success participating in projects and initiatives.
  • Strong customer service, problem-solving, organizational, and conflict management skills.
  • Strong IT Service Management and standards experience.
  • Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills.
  • Proven ability to learn new technologies quickly.
  • Hands-on experience with programming and scripting languages.
  • Comfortable in a fast-paced environment and motivated by complex technical and business challenges.
  • ITIL knowledge.

What's in it for you?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles.
  • Wellbeing: Comprehensive benefit plans, flexible and supportive benefits for work-life balance.
  • Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion.
  • Learning & Development: LinkedIn Learning access, internal Talent Marketplace, and more.
  • Social Impact: Ten employee-driven Business Resource Groups, two paid volunteer days annually.
  • Purpose-Driven Work: We help our customers pursue justice, truth, and transparency.

At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals combined with the world's most global news services – Reuters.

We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing, and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.

At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

Accessibility

We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

  • SAP Basis Service Management Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleWe are seeking an experienced SAP Basis Service Management Analyst to join our team. As an SAP Basis Service Management Analyst, you will be responsible for delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement. You will ensure reliability and availability and collaborate with different...

  • SAP Basis Service Management Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this opportunity as an SAP Basis Service Management Analyst, you will:Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability.Collaborate with different partners and teams to implement IT standards for SAP systems.Monitor, support, and improve...

  • SAP Basis Service Management Specialist

    hace 6 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the OpportunityWe are seeking a highly skilled SAP Basis Service Management Analyst to join our team at Thomson Reuters in Mexico City. This is a unique opportunity to leverage your expertise in IT services and work with a world-class company that values innovation, diversity, and inclusion.Job SummaryThe successful candidate will be responsible for...

  • SAP Basis Service Management Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this opportunity, you will deliver SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement, by ensuring reliability and availability.Deliver SAP WRP and S4 service lifecycle management focusing in day-to-day operation and service improvement, by ensuring reliability and availability.Collaborate...

  • SAP Basis Service Management Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this opportunity as an SAP Basis professional, you will play a pivotal part in the delivery of SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement, ensuring reliability and availability.Deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service...

  • SAP Basis Service Management Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this opportunity as an SAP Basis Service Management Analyst, you will be responsible for delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement, by ensuring reliability and availability.Key ResponsibilitiesDeliver SAP WRP and S4 service lifecycle management, focusing on day-to-day...

  • SAP Technical Basis Customer Engagement Professional

    hace 3 semanas

    Ciudad de México, Ciudad de México SAP SE A tiempo completo

    About the RoleThe SAP Enterprise Cloud Services organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to...

  • SAP Basis Service Management Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Think HST A tiempo completo

    About the RoleThis position is part of a high-performing team of talented specialists who provide world-class support for Corporate Services.You will be responsible for delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement, by ensuring reliability and availability.Key ResponsibilitiesCollaborate with...

  • IT Service Management Expert

    hace 3 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleAs an IT Service Management Expert - SAP Basis, you will play a crucial role in ensuring the reliability and availability of SAP WRP and S4 service lifecycle management.Deliver SAP WRP and S4 service lifecycle management by focusing on day-to-day operation and service improvement.Collaborate with different partners and teams to implement IT...

  • SAP Basis Service Management Analyst Opportunity

    hace 4 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleThis opportunity is centered around delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operations and service improvement by ensuring reliability and availability.Collaborate with various partners and teams to implement IT standards for SAP systems.Monitor, support, and improve services according to incident, change,...

  • SAP Basis Service Management Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity, you will play a key role in delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement to ensure reliability and availability.Key Responsibilities:Collaborate with different partners and teams to implement IT standards for SAP systems.Monitor, support, and...

  • Technical Basis Customer Engagement Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México SAP A tiempo completo

    SAP Enterprise Cloud Services (ECS) is a business unit that provides cloud-hosted infrastructure and application management services to customers worldwide.We are seeking a Digital Customer Engagement Manager (dCEM) to oversee the customer lifecycle, from contract signing to renewal support.The dCEM will be responsible for E2E customer engagement and...

  • SAP Technical Service Coordination Specialist

    hace 1 semana

    Ciudad de México, Ciudad de México SAP A tiempo completo

    We're seeking an analytical and solution-oriented professional to join our team as a SAP Technical Service Coordination Specialist. This role involves coordinating technical service delivery, driving discussions with customers and internal stakeholders, and providing training and guidance to colleagues.Key Responsibilities:Coordinate technical service...

  • SAP Integration Service Management Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this exciting opportunity as a SAP Integration Service Management Analyst, you will have the chance to deliver SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability.Collaborate with different partners and teams to implement IT standards (operational,...

  • SAP Basis Manager Lead

    hace 7 días

    Ciudad de México, Ciudad de México Cognizant A tiempo completo

    Overview of the OpportunityWe are seeking a highly skilled SAP Basis Manager to join our team at Cognizant. As a leader in the digital sector, we offer a dynamic and growing environment where you can contribute new ideas and experience career growth and development opportunities.About the RoleThis is an exciting opportunity for an exceptional individual to...

  • Senior Basis Consultant for ECS Delivery/Critical Incident Management

    hace 1 mes

    Ciudad de México, Ciudad de México SAP A tiempo completo

    We're looking for a Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team.As a Senior Basis Consultant, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS. You will support, troubleshoot, and resolve alerts and incidents, and seek opportunities to streamline standard...

  • Senior Basis Consultant for ECS Delivery/Critical Incident Management

    hace 4 semanas

    Ciudad de México, Ciudad de México SAP SE A tiempo completo

    About the RoleWe are seeking an analytical and solution-oriented Senior Basis Consultant to join our SAP Enterprise Cloud Services Delivery Technical Operations team. As a key member of our Critical Incident Management team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS.Key ResponsibilitiesSupport, troubleshoot,...

  • SAP Basis Leader

    hace 3 semanas

    Ciudad de México, Ciudad de México Ford Motor Company A tiempo completo

    SAP Basis and Security Leader Job DescriptionThe Ford Motor Company is looking for an experienced SAP Basis and Security Leader to join our Global SAP Enterprise Platform Team.This is a unique opportunity to lead a new team in Mexico, responsible for establishing and managing a Shared Service for SAP Basis and Security & Controls. You will be tasked with...

  • SAP Finance- Service Management, Business Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleThis exciting opportunity as a SAP Finance- Service Management, Business Analyst offers you the chance to drive business growth and deliver exceptional results. With a focus on day-to-day operations and service improvement, you will be responsible for ensuring reliability and availability of SAP WRP and S4 service lifecycle management.Key...

  • Thomson Reuters SAP Security- Service Management Expert

    hace 4 días

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleIn this position as an SAP Security- Service Management Analyst, you will have a significant impact on our organization's IT infrastructure and operations.You will be responsible for delivering high-quality SAP WRP and S4 service lifecycle management, ensuring reliability and availability of our systems.Collaborate with various teams to...