User Experience Researcher

hace 4 días


Ciudad de México, Ciudad de México Nasdaq A tiempo completo
Nasdaq UX Researcher Job Description

Nasdaq is seeking an experienced UX researcher to join our dynamic, global digital marketing and client experience team. This is an exciting opportunity to help lead the user experience and design direction of Nasdaq.com.

About the Role

We are looking for a creative problem-solver who can optimize the overall user experience based on metrics, customer feedback, and business objectives. This includes overseeing our user research and client listening practices, tools, and processes. You will need to provide deep insights into clients' needs, user journeys, and market trends.

Responsibilities
  • Conduct primary and secondary user research to gain a deeper understanding of our audiences.
  • Work closely with cross-functional teams to identify and evaluate research topics, and plan and implement user research strategies and methodologies.
  • Advocate research findings to diverse audiences through written and oral presentations, and mentor and coach junior UX researchers on the team.
  • Perform usability studies with consumers, and use a diverse set of UX research tools to gather data and analyze results.
Requirements
  • Five or more years of UX research experience.
  • Bachelor's or MS in a human behavior-related field (or equivalent and demonstrable work experience).
  • Ability to quickly and effectively share research results, and collaborate effectively with stakeholders and act as a strategic partner in product decisions.
  • Experience with remote testing tools, user analytics tools, and data processing tools such as Excel.
What We Offer

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.



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