SMB Operations Change Agent

hace 2 semanas


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

Join Our Team as a Change Agent in Citi's Engine House

Citi's Services, Markets and Banking (SMB) Operations is the heart of our organization, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock, setting the highest standards of performance for the best client experience.

What You'll Do

This two-year rotational program offers a unique opportunity to develop:

  • Analytical and leadership skills
  • Continuous improvement and risk management mindset
  • Collaboration and client-centric behaviors
  • Discipline and excellence on execution
  • Knowledge in the financial services industry and Operations

You will get hands-on experience working with teams across Operations to manage processes and services that enable our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations. Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.

What We Offer

The Program will challenge our analysts to develop and grow their skills while supported by:

  • Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
  • Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
  • Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who We're Looking For

We want motivated graduates to become the change agents of SMB Operations. A successful candidate for the Program will have:

  • Commitment to personal growth and career development with a strong desire to learn and be successful in a team environment
  • Strong communication and organizational skills
  • Attention to detail with an analytical and strategic mindset
  • Unquestioned commitment to integrity and ethical decision-making

You must fulfill the following criteria:

  • Be in your final year of university (Graduation in 2024)
  • Pursuing a Bachelors' degree in Finance, Economics, Business Management, Mathematics or other related degrees
  • Sponsorship for work authorization not required in your location at any time


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