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Tourism Experience Coordinator

hace 1 semana


Cancún, Quintana Roo, México Nexustours A tiempo completo

Nexustours is a leading company in the tourism and technology industry, dedicated to making vacation dreams come true. As a Guest Experience Agent, you will be part of a people-centered culture where you can thrive personally and professionally.

About Us

We offer more than just a job – we guarantee a life-changing experience. Our team of specialists works together to create unforgettable vacation experiences for our guests. If you're passionate about tourism and have a strategic vision, we want to meet you.

Job Description

This role involves assisting and interacting with travel agents, direct customers, and our team of specialists to exceed expectations. You will prepare quotes for clients and maintain constant communication with suppliers. Additionally, you will help with other administrative tasks as needed.

Key Responsibilities
  • Assist and interact with travel agents, direct customers, and our team of specialists
  • Prepare quotes for clients and maintain constant communication with suppliers
  • Help with other administrative tasks as needed
Requirements

To succeed in this role, you must have:

  • At least 1-2 years of experience in the tourism or hospitality industry
  • Proven experience in customer service in a similar position
  • Strong organizational skills and attention to detail
  • Experience with CRM systems (Salesforce)
  • Proficiency in MS Office (Word, Excel)
  • Excellent communication skills in English (verbal and written)
What We Offer

We are proud to offer a competitive salary: $40,000 - $60,000 per year, depending on your level of experience. In addition to a competitive salary, we provide legal benefits, additional perks, Party Day, Epic Days, discounts with the brand and partners, and the opportunity to be part of a dynamic and growing company.