Business Center Operations Coordinator

hace 17 horas


Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a detail-oriented Business Center Operations Coordinator to assist our guests with business center needs, open and close the center, and provide exceptional service.

Key Responsibilities:

  • Assist guests with tasks such as making copies, sending faxes, and typing documents.
  • Manage the day-to-day operations of the business center, including opening and closing procedures.
  • Provide clear instructions on internet access and troubleshooting assistance.
  • Package, label, and ship items for guests, ensuring accurate charges are applied.
  • Coordinate deliveries, mail, faxes, and boxes to meeting rooms or guest rooms.
  • Resolve guest requests and issues by contacting relevant departments.
  • Process various payment types, including room charges, cash, checks, debit, and credit.
  • Balance receipts according to Accounting specifications.
  • Monitor inventory levels and order general office supplies.
  • Notify Loss Prevention/Security of any guest reports of theft.

Requirements:

  • Report accidents, injuries, and unsafe work conditions to management.
  • Foster a culture of inclusivity and respect, welcoming all guests according to company standards.
  • Maintain confidentiality of proprietary information.
  • Protect company assets and property.
  • Anticipate and address guest service needs, providing solutions and alternatives when necessary.
  • Develop positive working relationships with colleagues to achieve common goals.

About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed.

Salary Range: $45,000 - $60,000 per year, depending on experience and location. This estimate is based on industry standards and may vary accordingly.



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