Care Professional Coach
hace 3 semanas
Workplace Options is a global leader in providing employee assistance programs (EAPs) that support individuals to become healthier, happier, and more productive.
The estimated salary for this role is $55,000 - $65,000 per year, depending on location and experience.
About the Job:
This role involves working closely with clients and EAP providers to assess their needs and provide customized programs and services. Key responsibilities include:
- Needs Assessment: Conduct targeted questioning to understand client needs and preferences.
- Customer Service: Provide top-notch customer service to clients and ensure their satisfaction with Workplace Options' services.
- Research and Referrals: Perform research to locate referrals and resources for clients.
- Quality Assurance: Conduct quality assurance callbacks to ensure high-quality work and accurate data entry.
- Data Management: Maintain accurate and up-to-date records of client interactions and program delivery.
- Communication: Communicate effectively with clients, EAP providers, and other stakeholders to ensure seamless program delivery.
Required Skills and Qualifications:
To be successful in this role, you will need:
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
- Attention to Detail: A high degree of attention to detail and accuracy in data entry and record-keeping.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Benefits:
As a Care Professional Coach at Workplace Options, you can expect:
- Competitive Salary: An annual salary range of $55,000 - $65,000, depending on location and experience.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.
What We're Looking For:
We're seeking a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service and supporting clients in achieving their goals. If you have a strong background in coaching or a related field and are looking for a challenging and rewarding role, we encourage you to apply.
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