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Enterprise Trial Success Manager
hace 2 meses
Motive is seeking a highly skilled Trial Success Manager to lead key elements of our proof-of-concept (POC) process, impacting both trial conversion and long-term program success. As a key member of our team, you will instill confidence in our product set through consistent collaboration between Motive pre- and post-sales teams, as well as external stakeholders.
Key Responsibilities:- Manage and support all trial/proof-of-concept activities for Enterprise Account Executives and Sales Engineers.
- Partner in developing and implementing key goals, objectives, and success criteria for each trial.
- Design and configure the Motive platform to meet the unique needs of clients and ensure it solves their problems.
- Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques.
- Create and deliver effective onsite and web-based training and best practice presentations.
- Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey.
- Communicate updates on major milestones and keep all stakeholders informed of progress.
- 3+ years of experience in a client-facing role; fast-paced SaaS environment is preferred.
- Project management experience (PMP preferred).
- Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism.
- Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely.
- Bachelor's Degree or equivalent experience.
- Ability to travel ~20%.
