Ecommerce Sales Support Specialist
hace 1 semana
**Exceptional Order Fulfillment Expert Wanted**
We are seeking a highly skilled Ecommerce Customer Service and Sales Support specialist to join our dynamic team at Rad Hires. Our ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer experiences.
**Job Summary:**
This is a fantastic opportunity for an experienced professional to leverage their skills in e-commerce customer service and sales support to drive business growth and success. As a key member of our team, you will play a critical role in providing top-notch customer service, resolving inquiries and complaints, and collaborating with other team members to achieve exceptional results.
**Responsibilities and Qualifications:
- Provide exceptional customer service to customers
- Resolve customer inquiries and complaints
- Process orders and refunds
- Track orders and provide shipping updates
We are looking for someone with 5-10 years of experience in a similar role, proven expertise in e-commerce customer service and sales support, and familiarity with platforms like Amazon, Walmart, eBay, Faire, Shopify, and Magento. Additionally, the successful candidate will possess excellent English communication skills, both written and verbal, as well as strong organizational and time-management skills.
**Benefits and Salary:*
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement planning, and opportunities for professional development and growth.
**Why Join Us?**
At Rad Hires, we value our employees' contributions and strive to create a positive work environment that promotes collaboration, innovation, and excellence. We believe that every employee has the potential to make a meaningful impact, and we empower them to take ownership of their roles and responsibilities.
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