Sales Administration and Support Specialist
hace 2 semanas
KONE is a global leader in providing innovative solutions for elevators, escalators, and automatic building doors. Founded in 1910, our mission is to improve the flow of urban life by making cities better places to live.
Job OpportunityWe are seeking an experienced Sales Administration and Support Specialist to join our team in Mexico City. As a key member of our sales team, you will be responsible for performing back-office tasks that support sales personnel in their daily activities.
Responsibilities- Support salespersons in various administrative tasks, including tendering, ordering, document creation, and customer inquiries.
- Maintain accurate customer data and hierarchies in SAP and CRM systems.
- Monitor leads and new opportunities in CRM and assign them to the right person.
- FOLLOW UP ON CUSTOMER APPROVAL OF DESIGNS AND LAY-OUT DRAWINGS.
- Maintain sales and tendering tools and master templates as instructed by sales manager/product manager.
- Responsible for invoicing and monitoring overdue payments.
- Provide regular reports and summaries to sales, marketing, installation, delivery, and finance managers.
- Bachelor's degree in administration, business, or a related field.
- At least 3 years of experience in a similar role.
- Good knowledge of Microsoft Office, with a focus on Excel.
- Excellent communication skills.
- Experience in customer care.
- A competitive salary: $60,000 - $80,000 per year (estimated).
- Opportunities to learn and grow within the company.
- A comprehensive health and wellness plan for you and your family.
- A collaborative, creative, and supportive work environment.
- PASSIONATE ABOUT SAFETY, QUALITY, AND INNOVATION.
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