Program Management Director
hace 1 día
We are seeking a highly skilled Program Management Manager to join our team at Flex, a Fortune global 500 company. As a Program Management Manager, you will be responsible for leading a team of cross-functional experts in the delivery of customer-focused products and services.
Key Responsibilities- Organize, plan, and direct program schedules and budgets
- Track relevant metrics and drive action items based on results
- Coordinate with the CFT to ensure compliance with customer targets
- Provide support and expertise with contract negotiations
- Oversee interdepartmental activities to ensure completion of commitments
- Review program proposals and plans to determine time frames, funding requirements, and staffing needs
- Establish work plans and staffing for each phase of the program
- Manage the coordination of product life cycle activities with P&L and customer satisfaction
- Be the key channel of communication for customers and act as escalation for customer issues
- Responsible for customer satisfaction reviews and corrective actions
- Maintain current and develop additional business with customers
- Monitor and track project and program deliverables
- Be responsible for maintaining excellent customer relations
- Support production sites for projects, costs, and customer-related matters
- Coordinate program activities with government regulatory agencies
- Implement HR strategies and actions to recruit and retain a qualified workforce
- BA/BS/MBA or equivalent work experience
- Fluent English
- Previous experience in Sustaining and NPI
- Experience with P&L reports
- Experience with CFT
- Experience with demanding clients
- Strong working knowledge of MS Office (Excel & PP)
- Ability to interface and communicate with different levels of the organization
- Well-organized and disciplined, with good attention to detail
- Customer Service experience
- Experience in the metal-mechanical industry is a plus
- PMI, PMP, PMO experience is a plus
- Microsoft Project experience is a plus
- Competitive Salary
- Life and Medical Insurance
- Christmas Bonus
- Food Coupons
- Saving Fund
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