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Service Representative Secure Power Specialist
hace 2 meses
Job Summary:
Schneider Electric Gruppe is seeking a highly skilled Service Representative Secure Power Specialist to join our team. As a key member of our organization, you will be responsible for installing, inspecting, maintaining, troubleshooting, and repairing customer equipment.
Key Responsibilities:
- Comply with Safety and cybersecurity policies, practices, and procedures.
- Perform Startup/Commissioning on Schneider Electric products & possible competition equipment.
- Perform Preventive, scheduled, and unscheduled Maintenance on equipment.
- Analyze and interpret technical procedures, governmental regulations, and different problems on our equipment and provide appropriate answers.
- Analyze and explain report results to customers and management.
- Certification & accreditation could be required vs Business and Country regulations.
- Proactive participation in team collective initiatives & management meetings to achieve departmental and company goals.
- Understand scope of work, respect time allocation to perform job, and ensure full traceability (timesheet, change order etc.).
- Support planners, coordinators, and project managers to get good customer site condition understanding.
- Escalate quality or technical issues detected in the field.
- Understand EcoStruxure offer and provide technical explanations to customers.
- Use all digital tools designed for SE FSR.
- Track Installed Base (serviceable assets).
- Advise customers on different opportunities to optimize their install base and create lead generation business opportunities.
- Perform basic audits of customer's electrical systems and equipment.
- Provide best-in-class customer service during Field Services Operations.
Requirements:
- Electronic/Electrical/Control & Automation Knowledge.
- Leadership and teamwork; capable of leading a project on-site for a startup and commissioning.
- Availability to work in flexible shifts.
- Availability to travel.
About Us:
Schneider Electric Gruppe is a global leader in the digital transformation of energy management and automation. We provide energy and automation digital solutions for efficiency and sustainability. We are committed to helping our customers succeed through our innovative solutions, services, and partnerships.
Equal Employment Opportunity:
Schneider Electric Gruppe is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
