Bilingual Food and Beverage Director

hace 2 días

Ciudad de México, Ciudad de México Discovery Land Company A tiempo completo

About the Role

This is an exciting opportunity to lead the Food and Beverage Service Department at Discovery Land Company's Zapotal Beach Club in Costa Rica. As the Bilingual Food and Beverage Director, you will be responsible for the leadership and coordination of the F&B Operation, overseeing all outlets, from casual dining to fine dining experiences.

The successful candidate will work to maintain and improve operational standards for both the front of house and back of house, ensuring all guests receive exceptional and genuine service at all times, reflective of international luxury service standards.

Key Responsibilities

  • Promote and oversee the establishment and maintenance of service excellence in the areas of a la carte dining, bars and beverage outlets, private parties, banquets, and special events.
  • Hire, train, develop, and support Management and Supervisory level positions as well as line staff and other key Food and Beverage positions at the Project.
  • Work closely with the Executive Chef to develop and manage the Food and Beverage Program's contribution to lifestyle through the establishment of healthy, delicious choices at every meal.
  • Leverage network contacts to achieve and maintain access to rare and unique products.
  • Communicate regularly with Project management to ensure a coordinated effort at providing year-round service excellence.
  • Ensure compliance with prescribed standards in the areas of guest satisfaction, food costs, labor costs, safety, and sanitation and product preparation.
  • Actively monitor Food and Beverage Program services to ensure standards of operation constantly meet or exceed the presently established guidelines.
  • Troubleshoot as needed to bring standards of service and quality to the desired level of excellence.
  • Manage the development of operating and capital budgets according to the budget calendar, monitor budgets on a monthly basis, and take effective corrective action as required.
  • Maintain operations in accordance with all applicable liquor laws.
  • Attend all relevant operational meetings. Complete daily, weekly, and monthly reports as required.
  • Provide support services to the Marketing and Sales Teams.

Requirements

  • Degree in Hospitality Management with at least five years' experience in a luxury full-service environment.
  • Five or more years of experience in a restaurant manager or similar capacity, preferably in an international setting.
  • Proven leadership abilities and vision for quality and excellence.
  • Strong knowledge of HACCP and local food safety standards.
  • Excellent communication, leadership, and organizational skills.
  • Language Skills: Ability to read, write, speak, and understand English and Spanish.
  • Experience and Cultural Sensitivity: Familiarity with Latin American culture and business practices is advantageous.

Competencies for Success

  • Fluency in Spanish and English, with strong oral and written communication skills in both languages.
  • Strategic thinking and vision for quality F&B operations.
  • Exceptional organizational and leadership skills.

Benefits

  • Competitive Pay or Wage Range.
  • Medical, Dental, and Vision Benefits.
  • Paid Time Off and Paid Holidays.
  • Employee Meals, Referral Incentives, and Recognition Programs.
  • Holiday Pay.
  • Professional development and upward mobility opportunities.
  • Work-Family Culture.

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